Adam Tracz
Mullendorf
Summary
Results-driven Program Manager with 15+ years of experience delivering complex, cross-functional programs across technology, AI, and process optimization domains. Proven record of defining and governing strategic roadmaps, leading programs of up to €8M and 200+ members and aligning initiatives with corporate OKRs and business goals. Experienced in AI and Machine Learning implementations (since 2019), process automation, and governance frameworks ensuring delivery on time, within scope, and on budget. Passionate about leveraging data, innovation, and cross-team collaboration to achieve scalable impact across business and technology ecosystems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Continuous Improvement Manager & TPM
AXA
09.2023 - Current
- Working closely with senior leadership to define improvement priorities and success metrics.
- End-to-end ownership of workflow automation projects using OCR, resulting in 22% of tasks automated with an identified path to 35%.
- Partnered with compliance, IT, and business units to implement scalable automation frameworks.
- Established a governance framework for program delivery, including progress dashboards and KPI reviews with senior stakeholders.
- Delivered an AML scoring process ensuring regulatory compliance within defined timelines and governance standards.
TPM & Prompt Engineer
AppForge.ai
01.2023 - 09.2023
- Led the implementation of an LLM-powered Jira optimization tool, improving ticket resolution speed by 25% and level 1 support throughput by 15%.
- Defined program structure, milestones, and risk controls, ensuring delivery alignment with company AI strategy.
Senior Program Manager
Amazon
02.2019 - 10.2022
- Owned tech roadmap and governance for the Chemical Safety & Compliance program, ensuring full regulatory alignment within 18 months.
- Led cross-functional teams (200+) across 5 countries, managing €15M+ budgets and aligning with global operational and compliance objectives.
- Established program governance rituals (monthly steering committees, stakeholder reporting, and KPI dashboards).
- Delivered risk management framework enabling proactive mitigation and ensuring on-time, in-full, and within-budget outcomes.
- Partnered with data science teams to integrate ML models for real-time compliance risk detection.
EMEA Lean Program Manager
Husky SA
02.2018 - 02.2019
- Participated in executive strategy definition and deployment, managing governance and delivery for 5 business units across Europe and India.
- Managed $8M+ program portfolio, leading 17+ team members and achieving 7-point improvement in parts availability (to 98%).
- Established program reporting structure and KPIs across EMEA MBUs, ensuring visibility and strategic alignment.
- Conducted risk assessments and developed mitigation strategies within program governance framework.
- Led over 25 Kaizen events.
Lean Coordinator, North & Eastern
VC Kihn SA
09.2015 - 02.2018
- Led regional transformation program across 4 manufacturing units, resulting in 50%+ increased capacity.
- Facilitated executive-level governance meetings to monitor progress against strategic goals.
- Defined and implemented project governance frameworks (timeline, scope, and risk tracking).
- Supported deployment of Lean and Kaizen methodologies to optimize production processes and efficiency.
- Led over 70 Kaizen events.
Education
Master’s Degree - Mechanics and Production Engineering
ENIM
FranceMaster’s Degree - Law, Economics, and Management
Metz University
FranceSkills
- Program Governance & Portfolio Management: Steering committees, stakeholder alignment, risk control, roadmap ownership, KPI tracking, budget governance
- Strategic Leadership: Translating business strategy into executable tech roadmaps; defining OKRs and success metrics
- Cross-Functional Team Leadership: Managing large, multicultural teams across tech, data, compliance, and operations
- Delivery Excellence: Agile, Waterfall & Hybrid delivery; sprint planning, backlog prioritization, execution monitoring
- Continuous Improvement: Lean, Six Sigma, Kaizen, process automation & optimization, 5S methodology, Workflow optimization, Quality management systems
- Data & Tools: Jira, MS Project, Asana, Trello, Python, Office suite, OCR tech, AI prompt engineering
Certification
- Green Belt Lean & Six Sigma
- Value Stream Mapping (AFAV)
- Basics of Supply Chain Management (APICS)
- PMP Certification – In Progress
Languages
English – Proficient
French – Native
Polish – Native
German – Beginner
Timeline
Continuous Improvement Manager & TPM
AXA
09.2023 - Current
TPM & Prompt Engineer
AppForge.ai
01.2023 - 09.2023
Senior Program Manager
Amazon
02.2019 - 10.2022
EMEA Lean Program Manager
Husky SA
02.2018 - 02.2019
Lean Coordinator, North & Eastern
VC Kihn SA
09.2015 - 02.2018
Master’s Degree - Law, Economics, and Management
Metz University
Master’s Degree - Mechanics and Production Engineering
ENIM
Leadership Principles:
Ownership, Deliver Results, Bias for Action and Earn Trust.