Anya MUZZARELLI
Mamer
Summary
Administrative Officer with 25 years of experience delivering high-quality administrative assistance within AML / FCP department.
Resourceful and well-organised with excellent leadership and team-building record.
Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Program manager's assistant
Motorola
Bruxelles, Belgium
02.1996 - 07.1998
- Put in place the first GSM network in Belgium with Proximus.
- Training in Swindon on the Motorola products.
- Completed customer orders with speed and accuracy.
- Achieved high customer satisfaction with diligent follow-up on queries regarding the invoicing.
- Arranged transport schedules to meet delivery deadlines.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Used Microsoft Word and other software tools to create documents and clear communications.
Junior administrative assistant
European Commission
Luxembourg
04.1995 - 02.1996
- Coordinated travel arrangements for senior managers; eliminated potential disruptions to schedules.
- Assisted in preparation of meetings, punctual setup ensured successful event execution.
- Maintained office supplies stock, ensuring uninterrupted workflow.
- Prepared outgoing post; ensured timely dispatch and receipt of business communications.
- Handled incoming calls and inquiries, delivered prompt customer service.
- Responded to email correspondences promptly, maintained positive client relationships.
- Promoted professional image of the company with front desk management tasks.
- Facilitated smooth day-to-day operations through general administrative support tasks.
- Scheduled meetings, conferences and appointments.
- Arranged supplies, documents and spaces for meetings.
- Screened incoming phone calls and relayed detailed messages.
- Photocopied and printed presentations and reports for meetings.
several interim jobs as administrative support
European commission
Bruxelles
04.1990 - 06.1991
- Collaborated with colleagues for effective teamwork.
- Handled sensitive information with discretion and professionalism.
Education
Bachelor of Arts - Graphic design
Institute Bischoffsheim
Bruxelles 09.1991 - 06.1994
Skills
- Communication skills
- Public speaking
- Team building
- AML certification
- Financial crime analysis
- Sanctions knowledge
- Anti-Money laundering expertise
- Fraud pattern recognition
- Anti-Bribery regulations understanding
- Quality control practices
- Compliance awareness
- International banking regulations
- Banking regulations compliance
- Money laundering expertise
- KYC procedures
- Risk identification
- Information gathering
Languages
English
Upper intermediate
French
Proficient (C2)
Italian
Upper intermediate (B2)
German
Elementary
Dutch
Elementary
Certification
ACAMS
Timeline
Program manager's assistant
Motorola
02.1996 - 07.1998
Junior administrative assistant
European Commission
04.1995 - 02.1996
Bachelor of Arts - Graphic design
Institute Bischoffsheim
09.1991 - 06.1994
several interim jobs as administrative support
European commission
04.1990 - 06.1991
Similar Profiles
Curtis HarveyCurtis Harvey
Assistant Tech at MotorolaAssistant Tech at Motorola
Desiree DiazDesiree Diaz
Client Services Manager at MotorolaClient Services Manager at Motorola
Sandra WisemanSandra Wiseman
Software Engineer at MotorolaSoftware Engineer at Motorola