Ariel Alonso
Eschdorf,Luxembourg
Summary
Accomplished technology and product leader with a proven track record in Fintech and Compliance at Amazon and PayPal. Experience in building products from MLP to Scale. Technical expertise spanning across VAT services, regulatory reporting, open banking, payment and gateway integrations. Proficient in TOGAF, ITIL, Agile methodologies and Product R&D.
Career Highlights:
- Technical leader for integration and engineering teams at PayPal.
- Manager and product lead responsible for regulatory implementations at Amazon Brazil and Europe.
- Product leader for responsible driving global strategy for rewards and in-store payments for Amazon Pay.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
1
1
Certificate
Work history
Manager, Product Manager Technical, Payments
Amazon Pay Europe
Luxembourg, Luxembourg
01.2024 - Current
- Responsible for Amazon Pay rewards and in-store global product, responsible for product vision and roadmap, P&L and technical solution definition along with networks and gateways.
- Designed long-term business strategy and approved 3-year plan for global deals platform and in-store launch.
- Implemented product R&D process based on external benchmarking, internal and external customer research as predecessors for 3-Year roadmap planning.
Manager, Product Mgmt Tech, VAT Services
Amazon Europe
Luxembourg, Luxembourg
01.2023 - 01.2024
- Introduced Bi-Modal team and delivery framework, separating roadmap and release mechanism for compliance and reliability from innovation and CX deliverables. Enabling faster window for A/B testing and experimentation releases.
- Implemented delivery framework optimisation, achieving new product release cycle of 2/month with total 120% increase in releases YoY.
- Scaled VAT services from 45K to 110K sellers, reducing annual operational expenditure by 60% through automation.
Senior Product Manager Tech, VAT Services
Amazon Europe
Luxembourg, Luxembourg
10.2020 - 01.2023
- Implemented TOGAF structure for maintainability and reliability, leading end-to-end governance and automation processes.
- Created real-time data repository for automated monitoring based on AWS (quicksight, lamba, glue, dynamoDB, and cloudwatch) reducing audit time by 80% and critical incidents by 80%.
Senior Product Manager Tech, Payment/Regulation
Amazon Brazil
São Paulo, Brasil
09.2019 - 10.2020
- Delivered Regulatory Disbursement mandate integration in 6 months, securing business continuity for Brazilian marketplace.
- Implemented monitoring leveraging ElasticSearch, Logstash and Kibana for real-time disbursement monitoring of all Brazilian Sellers.
- Designed implementation plan and technical solution for Seller Receivables regulation, enabling ~2K Brazilian Sellers access to future receivables via CERC (Brazilian Authorised Receivables Registration Entity).
Manager, System Engineering
PayPal
São Paulo, Brasil
02.2016 - 10.2019
- Enabled $150 million in transaction volume, driving 40% increase in revenue YoY.
- Localized and implemented Braintree card processing technology, increasing customer and partner base by 20%.
- Designed risk platform localisation for Brazil based on Simility technology for banking and mobile payment solutions.
- Lead creation and launch of PayPal's first lending solution in LATAM, focused on working capital lending for SMBs.
Senior System Integration Engineer
PayPal
São Paulo, Brasil
10.2014 - 02.2016
- Designed and implemented SHELL Pay at Pump solution for Mobile payments in gas stations, facilitating $2 million in transaction volume.
- Led PayPal SDK integrations with major banks, increasing accounts by 45% YoY.
- Created first Marketplace Integration model for largest book marketplace in LATAM, enabling first large marketplace partnership for PayPal.
Technical Account Manager
PayPal (Robert Half Contractor)
São Paulo, Brasil
06.2013 - 09.2014
- Led crisis management during significant network processing outage, responsible for driving closure to outage, leading post-mortem, implementation of redundancies and smoke testing strategy. R
- Created native Magento, Woocommerce, and Shopify Plugins Payment Processing with PayPal.
- Responsible for Third Party Plugins and Payment Service Provider integrations.
Integration Engineer Trainee
PayPal
São Paulo, Brasil
07.2012 - 06.2013
- Responsible for PayPal's Developer Portal LATAM Documentation.
- Delivered Web Based solution to automate documentation creation for clients based on product needs.
- Created automated testing framework for PayPal payment certification using Selenium, reducing certification times from 2 weeks to 3 days.
Java Developer
Cartel Info. ADVPL (Contractor)
Santo Andre, Brasil
03.2009 - 07.2012
- Designed and implemented Totvs Java applications on allocated clients.
- Responsible for moving SaaS clients from SOAP to Restful integrations.
Education
Master of Business Administration - Technology Solution Architecture
01.2018 - 12.2019
Post-Degree - Project Management - PMBOK 5
01.2015 - 12.2015
Bachelor of Science - Information Systems
01.2010 - 12.2013
Skills
- Payment/Financial Technologies: Integrations, Networks, Acquirers, Processors, Clearance, Settlement, Chargebacks, Tokenization
- Financial Tech and Tax Regulations: PCI DSS, GDPR, KYC, VAT Filings and Reporting, InfoSec and data sharing
- TOGAF Standards: Transition Architectures, Solution Building Blocks, Work Packages, Organization Architecture
- Query Languages/Data Structure: NoSQL, SQL, Hadoop, Hive, Spark, ETL, Data Ingestion
- Web Services Integrations: Graph, REST, XML, SOAP, NVP
- Agile Methodologies: Scrum, Kanban, FDD
- Business Intelligence/Analytics: PowerBI, Teradata, Assistant, Access Reports, Datanet, Quicksight
- Monitoring Tools: CloudWatch, Kibana, Grafana
- Programming Preferences: Java, NodeJS, JS, PHP, Python, Shell Scripting
- Product Management Methodologies: Value Proposition Canvas, Kano Modelling
- Research & Development: Customer Interviews, Data-Driven Decision Making
- SMART goal setting, Business strategy, Team Leadership
Languages
English
Proficient (C2)
Portuguese
Native
Spanish
Upper intermediate (B2)
French
Elementary (A2)
Certification
- Data Analytics Specialist, AWS (2022)
- Solution Architect Associate, AWS (2021)
- Professional Scrum Master, Scrum Org (2020)
- Project Management, Project Lab (2014)
- Java Certified Programmer 6, Oracle (2012)
Timeline
Manager, Product Manager Technical, Payments - Amazon Pay Europe
01.2024 - Current
Manager, Product Mgmt Tech, VAT Services - Amazon Europe
01.2023 - 01.2024
Senior Product Manager Tech, VAT Services - Amazon Europe
10.2020 - 01.2023
Senior Product Manager Tech, Payment/Regulation - Amazon Brazil
09.2019 - 10.2020
FIAP - Master of Business Administration, Technology Solution Architecture
01.2018 - 12.2019
Manager, System Engineering - PayPal
02.2016 - 10.2019
Project Lab - Post-Degree, Project Management - PMBOK 5
01.2015 - 12.2015
Senior System Integration Engineer - PayPal
10.2014 - 02.2016
Technical Account Manager - PayPal (Robert Half Contractor)
06.2013 - 09.2014
Integration Engineer Trainee - PayPal
07.2012 - 06.2013
UAM - Bachelor of Science, Information Systems
01.2010 - 12.2013
Java Developer - Cartel Info. ADVPL (Contractor)
03.2009 - 07.2012
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