CHARLOTTE WALKER
Luxembourg Centreville,Luxembourg
Summary
Dynamic Executive Assistant with over 20 years of experience providing exceptional support to C-suite leaders in multinational organisations, including Utmost Luxembourg SA, Lombard International Assurance, Vodafone Procurement Company, Amazon EU Sarl, and Intertek Group. Expertise in managing complex international operations and delivering seamless Board level support. Recognised for maintaining discretion and excelling in stakeholder management, with a proven ability to adapt and thrive in fast paced and highly structured environments. Committed to fostering team collaboration and addressing dynamic business needs through outstanding communication and organisational skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Executive Assistant to CFO & COO
Utmost Luxembourg SA
Luxembourg
01.2025 - Current
- Continuation of role following Utmost's acquisition of Lombard International Assurance
- Coordinated executive schedules and managed complex calendars for multiple senior leaders
- Provide strategic executive support to CFO & COO, international travel and senior level communications
- Coordinate executive level meetings, leadership offsites and cross functional initiatives
- Act as trusted liaison with stakeholders, ensuring discretion and alignment across all functions
- Developed and maintained comprehensive filing systems to enhance information retrieval
- Handle confidential and sensitive information with discretion and tact
- Coordinated events for staff members, promoting team building activities and boosting morale within the workplace
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences
- Aided in the recruitment process by screening resumes and scheduling interviews
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues
Executive Assistant to CFO, COO & EU HRD
Lombard International Assurance
Luxembourg
08.2020 - 01.2025
- Partnered with C-suite leadership to deliver executive support across Finance, Operations and HR functions
- Orchestrated complex multi time zone travel and scheduling
- Prepared reports and presentations for senior leadership
- Coordinated large scale leadership events, client meetings and staff engagement activities
Executive Assistant to Group SCM Commercial & Services Director
Vodafone Procurement Company
Luxembourg
09.2018 - 07.2020
- Coordinated executive schedules, prioritising appointments and managing time effectively
- Streamlined communication between departments, enhancing collaboration and information flow
- Oversaw onboarding, expense approvals and budget oversight. Produced executive level communications, and presentations
- Managed travel arrangements and logistics, optimising cost-efficiency and convenience for executives
- Handled confidential and sensitive information with discretion and tact
- Organised and coordinated conferences and monthly meetings
- Coordinated events for staff members, promoting team building activities and boosting morale within the workplace
Executive Assistant to Head of SCM IT, Enterprise & Leased Lines
Vodafone Procurement Company
Luxembourg
07.2016 - 09.2018
- Provided executive support to SCM leadership across IT, Enterprise & Leased Lines
- Delivered company communications, policy development and cross functional project support
- Part of the team that organised Vodafone's Luxembourg–London charity walk (600+ kms) raising €125k to fund an exoskeleton for a colleague with disabilities
Executive Assistant to EU Ops HR Director
Amazon Europe Core
Luxembourg
09.2013 - 06.2016
- Partnered with EU Ops HRD to deliver HR initiatives across 10+ countries
- Coordinated global leadership meetings, EU wide HR conferences and senior onboarding program
- Maintained stakeholder relationships across HR leadership, senior VPs and global teams
Recruitment Coordinator, EU Executive Recruitment
Amazon EU Sarl
Luxembourg
06.2012 - 09.2013
- Managed Executive Recruitment coordination across Europe (L8–L10)
- Managed candidate communications, scheduling and reporting to ensure seamless experience
Executive Assistant to Founding Partners
ReConsulting
London
07.2008 - 05.2012
- Supported founding partners with diary, travel and client liaison
- Assisted in bids, workshops and events, and managed office operations and IT systems
Office Manager & Executive Assistant to CFO
Intertek Group plc
London
04.1999 - 10.2006
- Supported CFO and senior finance leadership at FTSE 100 company
- Liaised with investors, analysts and divisional CEOs on financial matters
- Produced Board presentations and managed investor roadshows
- Oversaw office management including relocations and H&S, compliance
- Supported Executive team in IPO
Education
GCSEs & A Levels -
La Retraite Convent School
Salisbury, WiltshireSkills
- Executive administrative support
- Administrative coordination
- Office operations coordination
- Strong problem solver
- Travel logistics management
- Planning and scheduling
- Advanced MS office suite
- Event coordination
- Self motivated professional
Websites
Certification
RSA Stages I, II, III & Secretarial Studies Certificate - Distinction
CAREER HIGHLIGHTS
- Provided Board level coordination and integration support at Utmost Luxembourg during acquisition transition, ensuring seamless continuity
- Partnered with CFO, COO and EU HRD at Lombard International Assurance to deliver executive support across Finance, Operations and HR
- Supported Amazon EU Ops HR Director across 10+ countries, delivering leadership conferences and executive onboarding program
- Trusted partner to Vodafone senior leadership, managing complex, global schedules, policy setting and high profile global events
- Part of the team that organised Vodafone's Luxembourg–London charity walk (600+ kms) raising €125k to fund an exoskeleton for a colleague with disabilities
Languages
English
Native or Bilingual
French
Elementary
Timeline
Executive Assistant to CFO & COO
Utmost Luxembourg SA
01.2025 - Current
Executive Assistant to CFO, COO & EU HRD
Lombard International Assurance
08.2020 - 01.2025
Executive Assistant to Group SCM Commercial & Services Director
Vodafone Procurement Company
09.2018 - 07.2020
Executive Assistant to Head of SCM IT, Enterprise & Leased Lines
Vodafone Procurement Company
07.2016 - 09.2018
Executive Assistant to EU Ops HR Director
Amazon Europe Core
09.2013 - 06.2016
Recruitment Coordinator, EU Executive Recruitment
Amazon EU Sarl
06.2012 - 09.2013
Executive Assistant to Founding Partners
ReConsulting
07.2008 - 05.2012
Office Manager & Executive Assistant to CFO
Intertek Group plc
04.1999 - 10.2006
GCSEs & A Levels -
La Retraite Convent School