Summary
Overview
Work History
Skills
Certification
Education
Personal Information
Accomplishments
Timeline
Generic

Chidi Ibe

Luxembourg

Summary

I am an experienced compliance professional with proven history of managing people and projects. With over 13 years financial services knowledge working in Operations roles: regulatory compliance, AML/KYC, on-boarding, Ongoing Monitoring and Quality control. During that time, I developed leadership skills and ability to motivate others to accomplish targets, 9 of those years as a manager. Overseen projects from start to finish, managed/mentored analysts, supervisors, SMEs and under my guidance many have become managers in their own rights. In 7 years with BBH I have managed multiple teams; on-going monitoring, on-boarding and now quality control (Checker Team) where I lead / supervise a team of 7 SMEs, responsible for 2ndassessment of AML/KYC, audit samples, QA, providing guidance to Maker teams, supporting in client conversion and other ad hoc projects. In addition to certifications and professional memberships I hold a Higher Diploma in Business in Finance, Graduate Diploma in Financial Services, MSc in Financial Services,Professional Certificate and Diploma in Compliance, Accounting Technicians and Certification in Financial Crimes Prevention (CFCPP). I am an energetic, enthusiastic and positive individual, strategic thinker with excellent attention to details and logical approach to challenges coupled with ability to adapt and learn quickly. I perform well individually or in a team and communicate effectively at all levels within the organisation with problem solving and analytical skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Team Leader - Quality Controls (AML/KYC)

Brown Brothers Harriman Luxembourg
Luxembourg
02.2020 - Current
  • Leading a team of 8 SMEs responsible for ensuring accuracy / quality of AML/KYC assessments in line with BBH procedures and relevant regulations
  • Providing guidance to the team in complex cases such as multi-layered or Opaque entities, Trust, Charities, Foundation, high risk for Traditional /Alternatives funds, and support in BAU
  • A point of team escalations, internal/external client & stakeholders on AML /KYC queries
  • Oversight for offshore teams in Krakow, Hong Kong, Boston& Dublin including visits & trainings
  • Conducting interviews for open positions / work with HR during selection process to ensure hitch free onboarding for successful applicants and put training plans in place for the new joiner
  • Utilizing already established level of synergies within TA departments, Legal, Compliance and HR
  • Prepare daily team productivity matrix, KPIs, and attend daily Mgt / Ops services pulse calls, etc
  • Review monthly QA findings, attend calls to discuss/provide clarification and agree on remediating actions, cascade to team, first assessors & ensure prompt remediation of deficiency
  • Constant brain storming /collaboration with my team, AMP Product, QA, Registration, Compliance & other internal stakeholders to provide insights / better understanding on how we can meet client expectation, compliance to procedure / regulations and establish best practice
  • Weekly TA & Compliance calls, policies and procedures and other Ops calls.

Team Leader - Investor Onboarding

Brown Brothers Harriman Luxembourg
Luxembourg
09.2018 - 02.2020
  • Lead a team of 14 AML/KYC Specialist, reviewing Investor CDD documentation
  • Acted as point of team escalations, internal/external client on AML /KYC queries
  • Supporting relationship managers with AML expertise in managing & meeting client expectations
  • Provide guidance to team on CDD approach for complex AML/KYC cases to ensure adherence to internal policies and procedure / relevant regulations
  • Managing day-to-day interaction/request from shareholder services to ensure deliverables are met within SLAs, yet minimizing overtimes
  • Attend client CDD visits, daily management calls, client calls regarding priorities and SLAs
  • Lead daily team huddle to discuss deliverables, prioritization / task allocation
  • Mentoring & managing my team, 1-2-1, mid-year, year-end performance review/discussions and provide regular feedback based on set goals for direct reports
  • Follow up / escalate unresolved cases to my manger, TA senior mgt & or Compliance if required
  • Worked closely with Client Service Managers and Production Support for new Fund lunches and prepare my team for hitch free exercise
  • Prepare daily team productivity reports, KPIs, & attend daily Mgt / Ops services pulse calls, etc
  • Support the team in reviewing complex cases such as multi-layered or Opaque entities, Trust, Charities, Foundation, high risk especially Alternatives investors, and in BAU during high volumes
  • Providing oversight for offshore teams in Krakow, Hong Kong including visits to provide trainings
  • Regularly working with Mgt, AML Product & Compliance to address training needs of my team
  • I also established level of synergy within TA departments, Legal, Compliance and HR
  • I ensured issues, errors or complaints received are promptly escalated, adequate actions taken to resolve them in line with BBH polices and steps to prevent re-occurrences
  • I conduct interviews for open positions / work with HR during selection process to ensure hitch free onboarding for successful applicants and put training plans in place for the new joiner.

Team Leader - Investor Ongoing Monitoring

Brown Brothers Harriman Luxembourg
Luxembourg
11.2017 - 09.2018
  • Lead a team of AML/KYC analyst, supervisors & SMEs with ongoing monitoring responsibility
  • AML/KYC remediation of different entity types, regulated financial institutions, collective investment schemes, Trust, legal entities and other corporate arrangements charities/foundations
  • Performing AML/KYC reassessments on a variety of institutional clients, different legal structures across all jurisdictions on various product groups of the business including private Equity
  • Attending client calls, due diligence visits and managing expectations
  • Regular liaison with Compliance, legal & sanctions resolve investor AML due diligence issues
  • Contact point for all investor ongoing monitoring; (reassessment, refreshes and remediation)
  • Review, analyze and utilize publicly available information relating to client due diligence, i.e
  • Regulatory websites, government registers, Stock Exchange listings and print media publications
  • Analyzing incremental factors impacting investor risk profile, i.e
  • Sanctions & negative news, changes in geographical footprints, PEP & close associates & escalating in line with procedures
  • Interviewing internal / external candidates for open job positions
  • Conducting employee1-2-1, mid-year & end of year performance appraisals for direct reports
  • Escalations point for the team, clients and other stakeholders, internal / external.

Supervisor - AML & Registration (Contract)

RBC Investor & Treasury Services
03.2016 - 03.2017
  • Daily BAU supervision of AML & Reg processing team, allocation of task to administrators ensuring quality and accuracy of all client deliverables assigned to the team are met
  • Various KYC activities, mutual/ hedge funds; investor risk assessment, sanction screening doc reviews
  • Liaising between departments, assisting with AML/KYC issues & escalations, AML training of staff, identifying changes to legislation, rules and industry guidance
  • Quality checks / approve investor KYC documentations in line with internal policy and ensuring task are completed in an accurate and timely manner
  • Query management - acting as first point of escalation ensuring regular interaction with internal compliance, audit, trustees and fund MLROs
  • Promotion of knowledge and continuous Improvement - presentations on AML/KYC Laws and Regulations (FATF Recommendations, 3rd/4th AML Directive, CJA 2010 & 2013)
  • Supervision of on-going screening and monitoring and oversight on the offshore teams
  • Coordination of AML remediation, gap analysis, refresher and client transitions projects
  • Management of compliance testing, internal / external audit and trustee audit projects
  • Fund AML policy reviews, preparation of Fund MLRO monthly blocked accounts reports
  • Signoff of screening documentation reviews for investors onboarding
  • Coordination of Client KYC due diligence visits
  • Participation in recruitment and interviews processes.

Regulatory Compliance Analyst - Officer

Citibank Europe Plc
10.2012 - 03.2016
  • Investor upfront and on-going screening, monitoring against U.S & other sanctions list, high risk country list, PEPs & connected parties on Worldcheck
  • Presenting regulatory requirements & trends in regard to AML/KYC/CDD - trainings (inter alia obligatory AML training to other departments
  • Transaction monitoring & suspicious transactions reports in line with internal procedure
  • Checker review, Bridger, datanomics & TA referred alerts
  • Checker review of global names screening for various sanctions regimes - OFAC, EU, UN, UK, HMT and communication/liaison with sanctions compliance & legal on search results
  • AML reporting - KPI & KRI reports, monthly, quarterly and annual certifications, MIS, board reports, UCITS & reports
  • Weekly macros consolidated share-register reports for investor-one & institutional clients
  • Weekly and daily 364 reviews / blocking of non-compliant investors accounts
  • Liaising with QA and oversight team on PEP reviews
  • Management of trade activities, investor follow ups, Internal / external queries
  • Process Subs, redemption & distribution referrals, link investor AML docs on IWA
  • Process subscription minimum acceptance & review AML requirements for redemptions
  • Participation in client due diligence, investors and auditor visits
  • Projects - UAT TTM Mantas optimization testing, IWA, SharePoint and AML Suite
  • Training and mentoring of new starters, interns and seconded staff
  • Remediation of investor bases converted from other administrators & de-conversions
  • Process improvements - updating procedures taking into account all feedbacks from other stakeholders, QA oversight, management, compliance & audit.

Supervisor - AML & Registration (Contract)

Northern Trust Bank
03.2012 - 06.2012

Fund Analyst - Transfer Agency

Ingersoll Rand Intl Ltd
09.2010 - 02.2012

Skills

  • Fast learner
  • Excellent attention to details
  • Ability to manage and motivate others to accomplish targets
  • Familiar with Microsoft Office suite and BBH enterprise systems

Certification

  • Chartered Banker
  • Licentiate of Compliance Officers in Ireland (LCOI)
  • IFCA Certified Compliance Officer
  • Licentiate of the Institute of Bankers in Ireland (LIB)
  • Certified Financial Crimes Prevention Practitioner (CFCPP)S
  • Accounting Technician (IATI)

Education

  • 2019, Professional Certificate in Financial Crimes Prevention, Institute of Bankers / University College Dublin
  • 2017, MSc (Hons) in Financial Services, University College Dublin
  • 2016, Hons Graduate Diploma in Financial Services, University College Dublin
  • 2016, Professional Diploma in Compliance, Institute of Bankers in Ireland / UCD
  • 2015, HDip Business in Finance, National College of Ireland
  • 2014, Professional Certificate in Compliance, Institute of Bankers in Ireland / UCD
  • 2012, Certificate in Accounting Technicians, Institute of Technology Blanchardstown
  • 2009, Certificate in Computerized Accounting & Payroll Fetac Level 5
  • 2008, Certificate in Microsoft Office Suite, Pitman Training Institute, Ireland

Personal Information

Nationality: Irish

Accomplishments

BBH - I lead client conversion in/out projects, participate in process improvement / system functionality test; served in BBH Global TA management sub-committee to assess all aged non-compliant accounts by 31 Dec 2020. I lead review of Luxembourg accounts and completed all assessment a month ahead of schedule, in such a manner that it had minimal impact on BAU even in period of less team capacity.

In 2019 I was drafted to lead a new team were significant structural changes had knock-on effect in queues and workload, request pending more than a month, only top priorities were actioned. This required extraordinary effort and commitment due to client pressure, however with my leadership skills I positively influenced team attitude by demonstrating confidence, calm demeanor and we reduced numbers such that in-flights accounts opening request untreated were only averaging 20s, turnaround times from more than a month to rarely exceeding 72 hours, except for complex cases.

Past employer (RBC Investor Services): Coordinated annual compliance and trustee testing of end-end AML & Reg BAU processes including KYC, account opening, PI’s & maintenance. Drafted transaction monitoring, PEPs/high risk & Worldcheck control procedures. Ownership of identification and screening of connected parties, transaction monitoring, PEP/high risk investors, in SME capacity

Former employer (Citibank Europe Plc): Owned and streamlined Citi AML Utility doc management process. Worked with Global BA & Tech teams on TTM Mantas optimization testing in UAT and rolling out in production that improved transaction-monitoring process by more than 60%. Systems SME on IWA, Actimize, and TTM Mantas, resolving issues, training new starters, secondees and interns.

Timeline

Team Leader - Quality Controls (AML/KYC)

Brown Brothers Harriman Luxembourg
02.2020 - Current

Team Leader - Investor Onboarding

Brown Brothers Harriman Luxembourg
09.2018 - 02.2020

Team Leader - Investor Ongoing Monitoring

Brown Brothers Harriman Luxembourg
11.2017 - 09.2018

Supervisor - AML & Registration (Contract)

RBC Investor & Treasury Services
03.2016 - 03.2017

Regulatory Compliance Analyst - Officer

Citibank Europe Plc
10.2012 - 03.2016

Supervisor - AML & Registration (Contract)

Northern Trust Bank
03.2012 - 06.2012

Fund Analyst - Transfer Agency

Ingersoll Rand Intl Ltd
09.2010 - 02.2012
Chidi Ibe