I am an experienced compliance professional with proven history of managing people and projects. With over 13 years financial services knowledge working in Operations roles: regulatory compliance, AML/KYC, on-boarding, Ongoing Monitoring and Quality control. During that time, I developed leadership skills and ability to motivate others to accomplish targets, 9 of those years as a manager. Overseen projects from start to finish, managed/mentored analysts, supervisors, SMEs and under my guidance many have become managers in their own rights. In 7 years with BBH I have managed multiple teams; on-going monitoring, on-boarding and now quality control (Checker Team) where I lead / supervise a team of 7 SMEs, responsible for 2ndassessment of AML/KYC, audit samples, QA, providing guidance to Maker teams, supporting in client conversion and other ad hoc projects. In addition to certifications and professional memberships I hold a Higher Diploma in Business in Finance, Graduate Diploma in Financial Services, MSc in Financial Services,Professional Certificate and Diploma in Compliance, Accounting Technicians and Certification in Financial Crimes Prevention (CFCPP). I am an energetic, enthusiastic and positive individual, strategic thinker with excellent attention to details and logical approach to challenges coupled with ability to adapt and learn quickly. I perform well individually or in a team and communicate effectively at all levels within the organisation with problem solving and analytical skills.
Nationality: Irish
BBH - I lead client conversion in/out projects, participate in process improvement / system functionality test; served in BBH Global TA management sub-committee to assess all aged non-compliant accounts by 31 Dec 2020. I lead review of Luxembourg accounts and completed all assessment a month ahead of schedule, in such a manner that it had minimal impact on BAU even in period of less team capacity.
In 2019 I was drafted to lead a new team were significant structural changes had knock-on effect in queues and workload, request pending more than a month, only top priorities were actioned. This required extraordinary effort and commitment due to client pressure, however with my leadership skills I positively influenced team attitude by demonstrating confidence, calm demeanor and we reduced numbers such that in-flights accounts opening request untreated were only averaging 20s, turnaround times from more than a month to rarely exceeding 72 hours, except for complex cases.
Past employer (RBC Investor Services): Coordinated annual compliance and trustee testing of end-end AML & Reg BAU processes including KYC, account opening, PI’s & maintenance. Drafted transaction monitoring, PEPs/high risk & Worldcheck control procedures. Ownership of identification and screening of connected parties, transaction monitoring, PEP/high risk investors, in SME capacity
Former employer (Citibank Europe Plc): Owned and streamlined Citi AML Utility doc management process. Worked with Global BA & Tech teams on TTM Mantas optimization testing in UAT and rolling out in production that improved transaction-monitoring process by more than 60%. Systems SME on IWA, Actimize, and TTM Mantas, resolving issues, training new starters, secondees and interns.