Summary
Overview
Work history
Education
Skills
Certification
Disclaimer
Timeline
Generic
CLAUDIO COPPOLA

CLAUDIO COPPOLA

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

5
5
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification

Work history

Restaurant waiter

ATOA agency
Conversano, Italy
11.2024 - Current


  • Waiter for events (weddings, birthdays, baptisms)


Waiter bartender

Salendo
Siena, Toscana
01.2024 - 10.2024
  • Served food promptly, resulting in improved customer satisfaction.
  • Managed cash register effectively, ensuring accurate transaction processing.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Conducted restaurant closing tasks, ensuring thorough cleaning, sanitising and replenishment of stock.

Waiter

7000 CAFFÈ
Conversano, Italy
06.2021 - 12.2023


  • Collecting orders from table.
  • Served meals and drinks.
  • Making coffes and soft drinks.
  • Preparation of small appetiser plates.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.

Sales assistant

PENNY MARKET
Rutigliano, Italy
06.2020 - 05.2021
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Checked use-by dates regularly, removed out-of-date items from shelves promptly for food safety compliance.
  • Organised products on the shelf according to the shop's planogram guidelines.
  • Maintained store cleanliness by sweeping, mopping and dusting shelves regularly.

Agricultural worker

Prunella Domenico
Conversano, Puglia
04.2020 - 06.2020

cherry harvest

Education

Diploma Scuola Superiore - Secondaria

Liceo delle Scienze Umane Economico Sociale
Conversano
06.2020

Skills

  • Restaurant equipment usage
  • Adapting to customer preferences
  • Menu memorisation
  • Table service
  • Wine and cocktail serving
  • Restaurant opening and closing
  • Coffee and cocktail making
  • Taking food and drink orders
  • Restaurant deep cleaning

Certification

• HACCP

• pizza chef course

Disclaimer

Autorizzo il trattamento dei miei dati personali ai sensi dell’art. 13 D.Lgs. 30 giugno 2003 n. 196 e dell’art. 13 del Regolamento (UE) 2016/679.

Timeline

Restaurant waiter

ATOA agency
11.2024 - Current

Waiter bartender

Salendo
01.2024 - 10.2024

Waiter

7000 CAFFÈ
06.2021 - 12.2023

Sales assistant

PENNY MARKET
06.2020 - 05.2021

Agricultural worker

Prunella Domenico
04.2020 - 06.2020

Diploma Scuola Superiore - Secondaria

Liceo delle Scienze Umane Economico Sociale
CLAUDIO COPPOLA