Erica Mateus

Engaged and motivated HR professional with a Bachelor of Technology in Human Resources Development, with more than four years of experience in the HR field and three years of experience as a Customer Assistant - Operations.

As a General HR professional, I have been exposed to different sectors within HR, as such in my last 2 roles I was the one in charge for HRIS.

As HRIS Administrator, I manage the daily operations of HRIS, coordinate with various departments to gather and input employee data into the HRIS system, ensure accurate and up-to-date records of employee information on the system including Sucess Factors and it's modules, SAP, Mpleo, IIQ, Jira, troubleshooting.

Generate reports and analyze HR data for decision-making purposes.

Also, participate in the implementation of 2 automated projects in the company.

Recognized for collaborating and creating business solutions, supporting employees, and demonstrating skills in different sectors within HR Department.

Over the years, I have been exposed to different modules and operating systems, have good technical knowledge of Windows and Mac, SF, Mpleo, IIQ, Oracle software, SAP, Jira, and Citrix Gateway System, as well as the ability to speak two languages (Portuguese native and English spoken and written).

• Operational Risk, 2023
• Health and Safety, 2023
• Money Laundering, 2023
• HR Data Protection, 2023
• GDPR, 2023
• ISO14001:2015, 2022