Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic
Fatima Perez

Fatima Perez

Luxembourg

Summary

COLLABORATIVE WORKING STYLE, TEAM AND PEOPLE FOCUSED, TAKING INITIATIVE, CONTINUOUS IMPROVEMENT, INTEGER AND PROFESSIONAL.

Overview

9
9
years of professional experience

Work History

ASSISTANT PROGRAM ADMINISTRATOR

NGRC NATO Support and Procurement Agency (NSPA)
01.2023 - Current
  • Providing administrative and secretariat support as required by Programme Manager; support by scheduling activities, events and applying communication strategy and office functions
  • Maintaining Programme Office management information system
  • Participating in NGRC Acquisition SPC/ TWS and other meetings as directed by PM
  • Assisting in coordination of SPC (Support Partnership Committee), Industry Day
  • Coordinating with stakeholders and acting as POC of communication
  • Coordinating collection and analysis of data for reporting
  • Supporting Senior Coordinator Officer/SPC Secretary in Co-coordinating and monitoring PO's activities
  • Monitoring the administrative budgets of the PO and assisting in the calculation of the nations' administrative budget cost shares, assessing and planning PO's Information Systems (IS) requirements in terms of hardware, software and training; the preparation of annual workload forecasts, Organization and Personnel Establishment (O&PE) proposals and operational and administrative budget reports.
  • Taking minutes during meetings and ensuring all actions are taken within Programme Office (PO) in preparation of and after each meeting.
  • Acting as main OHS resource person and as point of contact providing guidance and support.
  • Acting as backup of Senior Coordinator Officer / SPC Secretary when required
  • Managing all clerical documents using advanced skills in Microsoft Office to create, edit and print correspondence.
  • Monitor office inventory and keep track of supplies with advanced skills in Microsoft Excel
  • Executing Travel on Duty (TDY) as required.
  • Created organized filing system to manage department documents.
  • Created reports, presentations and other materials for executive staff.
  • Continuously monitored progress toward stated goals while adjusting strategies accordingly based on changing circumstances or needs identified during implementation phases.

TALENT DEVELOPMENT & LEARNING ASSOCIATE

NATO Support and Procurement Agency (NSPA)
01.2022 - 12.2022
  • Developing a positive relationship with all employees through executing on development and learning initiatives
  • Developing criteria for evaluating effectiveness of training activities and regularly monitor and reports results to management, along with recommendations for improvement as appropriate
  • Monitors and evaluates trainee's progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards
  • Promoting direct communication and positive rapport amongst employees and managers
  • Developing and maintaining training tracking including participation and the costs, perform special projects as needed and perform all duties as deemed necessary for the success of the department
  • Acting as a POC regarding NSO and NCIA courses.

EXECUTIVE LEGAL ASSISTANT

Herbert Smith Freehills
01.2019 - 12.2021
  • Writing legal reports based on research and interviews, scheduling meetings, organizing travel arrangements, and organizing documentation for easy accessibility.
  • Collecting, examining, and organizing evidence and other legal documents for attorney review and case preparation.
  • Drafting and proofreading of correspondence and legal documents, such as pleadings and contracts.
  • Researching regulations, laws, and legal articles to assist with preparation of reports, case files, and legal advice.
  • Coordinating with various stakeholders, such as international companies, subcontractors, and internal teams, to ensure seamless project execution.
  • Communication with clients and witnesses to schedule meetings, interviews, and depositions.
  • Managing all clerical documents using advanced skills in Microsoft Office to create, edit and print correspondence.
  • Planning and management of local office projects, conducting regular inspections, maintaining records of all inventory and assets, serving as POC.

PATIENT SERVICES SPECIALIST

HM Hospitals/ Sanitas Hospitals
06.2017 - 01.2019
  • Establishing close relationships with patients, building rapport and trust with patients in empathetic manner.
  • Communication with Care Team (Care Coordinators, providers and care center staff) to discuss patient care issues and needs and how best to facilitate care services.
  • Facilitating regular meetings and video conferences with stakeholders, address concerns, and align on objectives.
  • Tracking patient attendance at medical appointments and maintaining strict confidentiality in accordance with department and organizational policies.
  • Resolved customer complaints using established follow-up procedures.
  • Trained new Patient Services Specialists, resulting in increased department productivity and accuracy.
  • Conducted regular audits of patient records to ensure data accuracy, leading to improved quality of clinical decision-making and care provision.

EXECUTIVE ASSISTANT

Ousdy SL.
09.2015 - 06.2017
  • Maintaining Programme Office management information system
  • Act as point of contact among executives, employees, clients and other external partners.
  • Manage information flow in timely and accurate manner.
  • Manage executives' calendars and set up meetings.
  • Support recruiting process for sales positions.
  • Performing administrative duties such as typing, drafting and editing correspondence, copying, faxing and preparing reports
  • Taking minutes during meetings.
  • Managing all clerical documents using advanced skills in Microsoft Office to create, edit and print correspondence and using of relationship management system (CRM).
  • Organizing and maintaining filing system and other records in confidential manner.

Education

MASTER'S DEGREE IN PSYCHOLOGY -

European University
Madrid, Spain
05.2014

BACHELOR'S DEGREE IN PSYCHOLOGY -

Complutense University
Madrid, Spain
06.2013

Skills

  • Budget Administration
  • Microsoft Office
  • Analytical Thinking
  • Time Management
  • Strategic leadership
  • Event Coordination
  • Workflow Planning
  • Administrative Management
  • Database Administration
  • Attention to Detail
  • Policy and procedure modification

Languages

SPANISH
Proficient
C2
ENGLISH
Advanced
C1
GERMAN
Elementary
A2
FRENCH
Upper intermediate
B2

Personal Information

  • Date of Birth: 09/13/1990
  • Nationality: Spanish

Timeline

ASSISTANT PROGRAM ADMINISTRATOR

NGRC NATO Support and Procurement Agency (NSPA)
01.2023 - Current

TALENT DEVELOPMENT & LEARNING ASSOCIATE

NATO Support and Procurement Agency (NSPA)
01.2022 - 12.2022

EXECUTIVE LEGAL ASSISTANT

Herbert Smith Freehills
01.2019 - 12.2021

PATIENT SERVICES SPECIALIST

HM Hospitals/ Sanitas Hospitals
06.2017 - 01.2019

EXECUTIVE ASSISTANT

Ousdy SL.
09.2015 - 06.2017

MASTER'S DEGREE IN PSYCHOLOGY -

European University

BACHELOR'S DEGREE IN PSYCHOLOGY -

Complutense University

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Fatima Perez