Francesca Ghiselli
MASSAROSA
Summary
I am a very ambitious, dynamic and willing person. My desire is to find a job that stimulates me and that allows me to put into practice the knowledge I have acquired during my studies, as well as the language skills I have learnt over time. I would like to have the opportunity to continue to grow professionally and to be able, in time, to take on managerial and executive roles because I believe I have good communication, organisational and motivational skills.
Overview
8
8
years of professional experience
Work History
Clerk
Laundry "La Perla"
06.2021 - 08.2024
- Receptionist and customer service
- Counting and sorting pieces for washing
- Order picking and packing
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Consultant
Azienda "Nexyiu Srl"
09.2019 - 05.2021
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Interacted with customers, management, and sales team to identify customer requirements and deliver targeted solutions.
- Enhanced communication among team members to foster collaborative and supportive work environment.
Secretary
Technical Office of Ghiselli Marco
01.2017 - 01.2019
- Client reception
- Coordinating external partnerships with other offices
- Scheduled appointments and conducted follow-up calls to clients
- Maintained daily report documents, memos and invoices.
- Executing administrative tasks, encompassing filing and photocopying.
- Managed sensitive information with discretion, upholding confidentiality in personnel file and financial data management
Education
MBA - Strategy, Management And Control
University of Pisa
Pisa, Italy03-2025
BBA - Business Economics
University of Pisa
Pisa, Italy07-2021
High School Diploma -
I.I.S Don Innocenzo Lazzeri
Pietrasanta, Italy06-2016
Skills
- Effective communication
- Excellent propensity for teamwork
- Problem-solving
- Team leadership & development
- Attention to detail
- Client relationships
- Analytical thinking
- Strategic planning
- Time management
- Integrity and honesty
- MS office
Personal Information
- Place of Birth: Pietrasanta
- Date of Birth: 10/29/97
- Driving License: B
Extra Curricular Courses
- Participation in the ‘Generali Spring Camp’ seminar, 03/01/25
- Course in ‘on-line communication and web marketing’, Itinera formazione, 01/01/24
- Training internship at professional accountant firm Albiani Rosanna, 01/01/15
International Experience
Erasmus study, Spagna, 5 mesi
Languages
English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
Timeline
Clerk
Laundry "La Perla"
06.2021 - 08.2024
Consultant
Azienda "Nexyiu Srl"
09.2019 - 05.2021
Secretary
Technical Office of Ghiselli Marco
01.2017 - 01.2019
MBA - Strategy, Management And Control
University of Pisa
BBA - Business Economics
University of Pisa
High School Diploma -
I.I.S Don Innocenzo Lazzeri
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