Hanna Bihun

• Described menu items to customers and suggested products based on stated preferences.
• Greeted and connected with every customer, recommending drinks and pastries.
• Cleaned and sanitised work areas, utensils and equipment.

• Helping guests choose menu items or guiding them through drink options
• Taking orders and making guests feel taken care of during their time at the restaurant
• Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.

• Worked collaboratively with fellow staff, head chef and bar manager to facilitate seamless daily operations.
• Handled customer complaints politely and professionally, escalating complex complaints to managers for assistance.
• Conducted general administration duties by taking reservations, responding to email enquiries and answering external calls.

I finished courses of cosmetology for 6 month. I do all facial skin care procedures and face massage.