IYN KASINATHAN

I am currently employed as a Senior Client Relationship Manager for FundRock Management Company S.A. The Senior Client Relationship Manager is the first point of entry for clients who have day-to-day requests to the operations connected with their funds. My main tasks are to build and maintain client relationships, gauge satisfaction, on board new clients, liaise with existing clients on a daily basis, assist with project management, handle queries, conduct service reviews, manage complaints and generally ensure compliancy in an ever changing regulatory environment. I have extensive operational experience including project management, gained working within the banking/financial services sector on both the private and institutional sides. I consistently work to strict deadlines, accurately ensuring all queries and requests are dealt with in a timely and professional manner. I am motivated and flexible in terms of assignments. Additionally, having an international background, I am a good team player possessing excellent communication skills.