Summary
Languages
Work history
Education
Overview
Generic

JOHAN DUFOUR

ASPELT,Luxembourg

Summary

Dedicated and organized professional, showcasing a track record of exceptional customer service delivery in fast-paced settings. Demonstrates meticulous attention to detail and adept decision-making skills for efficient multitasking. Operates with an innate work ethic, consistently achieving impactful outcomes in both independent and collaborative team capacities

Languages

French
Native
English
Advanced
C1
Luxemburgish
Native
German
Advanced
C1

Work history

Network Management Analyst – Internship

Caceis Bank Luxemburg Branch
Luxemburg City, Luxemburg
11.2022 - 10.2023
  • Responsible for managing and monitoring over 10 very diverse and international markets and assisted with a dozen more.
  • Opening, modification, and closure of accounts in the books of sub-custodians and cash correspondents.
  • Responsible for referencing of transfer agents / registrars.
  • Daily monitoring of requests from clients.
  • Liaising with sub-custodians and cash correspondents in connection with operational teams.
  • Project management for clients in collaboration with team members (analysis, mailings, account openings, follow-up, updating systems, participation in meetings, internal/external communication).
  • Updating procedures for different markets.

Head Bartender

De Gudde Wellen (BLJ Sarl)
Luxembourg, Luxembourg
04.2022 - 09.2022
  • Negotiated supplier orders, managed budgets and controlled inventory.
  • Supervised and led 4 to 6 employees on daily basis.
  • Protected brand image by delivering exceptional bar presentation and maintenance.
  • Led team to deliver outstanding hospitality operations.
  • Identified and addressed underperformance and non-compliance.
  • Resolved guest complaints efficiently and professionally while maintaining positive customer environment.

Education

Master - M1 Finance, Banking& Asset Management

L22 Business School Luxembourg
Luxemburg City
09.2022 -

Economics

Faculté D'économie - UM
Montpellier
04.2019

A-Levels - Business and management

Ecole de Commerce et de Gestion
Luxembourg
09.2016

Overview

2
2
years of professional experience
JOHAN DUFOUR