Joseph FROUNI
Béreldange
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager in Digital Transformation
LUXPAGES
10.2009 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Developed a web/mobile yellow pages portal and app for Luxembourg and the Great Region.
- Designed and developed a new European web search engine respecting the EU privacy regulations
Manager - Information Technology Consulting
OPEN SYSTEMS Sarl
07.2004 - 09.2009
- Delivered custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Project Manager
Business Développement
05.2003 - 06.2004
- Planned, designed, and scheduled phases for the digitalization of procedures and the IT tools.
- Designed and developed a web application for credit redemption branch.
- Assisted in troubleshooting technical issues with software, reducing downtime and maintaining optimal production levels.
- Contributed to cost and paper reduction efforts by optimizing processes.
- Trained staff on new tools and technologies related to business process enhancement, increasing their capabilities in managing daily tasks effectively.
IT Project Manager, PMO
ADComputing Sarl
01.2001 - 11.2001
- Led the successful execution of multiple complex projects simultaneously, ensuring quality outcomes for all stakeholders.
- Developed a new Web advertising solution ADC AdServer for online campaigns management intended for press publishers and advertising agencies
Education
Master of Science - IT Project Management
Strasbourg University
Strasbourg, France01.2021
Master of Science - Competitive Intelligence
Poitiers University
Poitiers, France06.2020
Euro Master of Sciences - IT Networks & Telecom Project Management
Centre Pierre Cointreau
Angers, France01.2003
Skills
- Project management : Agile, Design Thinking, Scrum, V Model, Prince2, Hermes, Pert, Gantt, Kanban, risk management, Team management, KM, Quality Assurance
- Modeling and methodologies : Merise, UML, RAD, PDCA, ITIL V4, RGPD
- Infrastructure : On premise, hybrid and Cloud - OS : Linux, OSX, Windows, IOS et Android
- Programming : C#, Java, Delphi, Javascript, PHP, HTML, XML, SQL, PL/SQL, Perl, shell
- Frameworks used : Laravel, Zend, Ionic, Angular, Flutter, JQuery/mobile, Webservices
- Database systems : Oracle, MySQL, PostgreSQL, SQL Server, Sybase, xBase
- Cyber security : WAF, FireWall, Antivirus, SSO, PKI, SSL, ISO 27000/x
- Tools & software : JIRA, Adobe CS, MS Office/365, MS Project, OpenWorkbench, Visio, Power BI, Visual Paradigm, MS Visual Studio, Git, Plesk…
- Team Leadership
- Time Management
- Complex Problem-Solving
- Business Analysis and Reporting
Hobbies and Interests
- Travels
- Walk
- Architecture & Estate
- Sciences & technologies
- Music
Affiliations
- Project Management Institute
Certification
- Certified ITIL foundation
- Certified Prince2 fundation
Languages
French
Native language
English
Advanced
C1
German
Intermediate
B1
Luxembourgish
Upper intermediate
B2
Timeline
Manager in Digital Transformation
LUXPAGES
10.2009 - Current
Manager - Information Technology Consulting
OPEN SYSTEMS Sarl
07.2004 - 09.2009
Project Manager
Business Développement
05.2003 - 06.2004
IT Project Manager, PMO
ADComputing Sarl
01.2001 - 11.2001
Master of Science - IT Project Management
Strasbourg University
Master of Science - Competitive Intelligence
Poitiers University
Euro Master of Sciences - IT Networks & Telecom Project Management
Centre Pierre Cointreau
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