Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Informations complémentaires
Languages
Chronologie
Generic

Laura Bibarnaa

Mersch

Profil professionnel

Dedicated employee with 5 years experience in hospitality industry. I developed management and leadership skills thanks to my restaurant leader experience. Always willing to help and care about others.

Looking for developing new skills and new experiences.

Vue d'ensemble

3
3
years of professional experience
3
3
years of post-secondary education

Expérience

All-rounder

Camping Krounebierg
Mersch, Luxembourg
07.2025 - Current
  • Prepare food while upholding standards
  • Kept reservations systems up-to-date.
  • Facilitated payments smoothly for quick customer checkout.
  • Brought positive can-do attitude and passion for customer service to solve service issues.
  • Ensured cleanliness of dining area for a pleasant dining experience and adhered to food safety and hygiene regulations.
  • Served food and beverages, delivering personalised customer service.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.

Restaurant leader

The Blue Pub
Methven, New Zealand
03.2024 - 07.2024
  • Developed and maintained a professional and cooperative relationship with kitchen and liquor dispensing staff to ensure the overall business operates smoothly.
  • Ensured an adequate supply of all items needed by the restaurant, including napkins, cutlery, glassware, docket books, menus, wine lists and eftpos paper, etc.
  • Participated as a constructive member of the management team with the view to maximising business sales volumes and profitability.
  • Looked for opportunities to improve procedures.
  • Maintaineda high level of morale and team cooperation.
  • Supported team by demonstrating respect and willingness to help.

Head Waitress

Hotel Bonnet
Ibarron, France
06.2023 - 10.2023
  • Trained and supervised wait staff to maintain first-class customer service standards.
  • Monitored inventory levels and reported low-stock items to support availability.
  • Coordinated table arrangements for large parties maximising seating capacity during busy periods.
  • Maximized profitability by maintaining up to date knowledge of daily specials, promotions and regular menu items.
  • Followed food hygiene and safety procedures in line with requirements.
  • Coordinated linen, silverware, glassware requirements maintaining aesthetic appeal of the restaurant.

Front of House Waitress

Trip & Str'eat
Toulouse, France
09.2022 - 01.2023
  • Handled cash register duties efficiently, minimising errors in financial transactions.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Ensured smooth running of service by promptly addressing customer needs.
  • Conducted inventory checks regularlstock management purposes.
  • Planned online content management and social media strategy.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.

Formation

Bachelor of Psychology - Social psychology of work and organizations

University Toulouse Jean Jaures
Toulouse
10.2018 - 06.2021

Compétences

  • Multitasking proficiency

  • Patience under pressure

  • Beverage serving techniques

  • Empathy and compassion

  • Cash handling and processing

  • Front of house expertise

  • Time optimization

  • Team spirit

Informations complémentaires

  • Cooking and baking
  • Travel : New Zealand, Indonesia
  • Literature

Languages

French
Mother Tongue
English
Fluent

Chronologie

All-rounder

Camping Krounebierg
07.2025 - Current

Restaurant leader

The Blue Pub
03.2024 - 07.2024

Head Waitress

Hotel Bonnet
06.2023 - 10.2023

Front of House Waitress

Trip & Str'eat
09.2022 - 01.2023

Bachelor of Psychology - Social psychology of work and organizations

University Toulouse Jean Jaures
10.2018 - 06.2021

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Laura Bibarnaa