Guest Professor at the School of Social Communication
Universidad de Los Andes-Táchira
01.2007 - Current
Professor of Power and Oil and Tutorial Advisor of the Postgraduate in Economics and Administration of Hydrocarbons
CEAP-FACES- UCV
01.2005 - Current
Professor of Research Methodology of the Postgraduate in Economics and Administration of Hydrocarbons
CEAP-FACES- UCV
01.2005 - Current
Thesis Advisor of the Postgraduate in Economics and Administration of Hydrocarbons
CEAP-FACES- UCV
01.2005 - Current
Special Analyst in International Affairs
INTOPRESS News Agency
01.2002 - Current
Security and Defence Analyst
General Directorate of Military Counterintelligence
07.2006 - 12.2012
Professor at the School of Military Intelligence and Counterintelligence
General Directorate of Military Counterintelligence
07.2006 - 12.2012
Professor of the Geopolitics Chair
Venezuelan Military Academy
01.2006 - 01.2012
Professor Chair Mining and Oil Economy at the School of International Studies
USM
01.2006 - 01.2008
Professor at the School of International Studies
Universidad Central de Venezuela
01.2002 - 01.2006
Adjunct Researcher
CENTROPEP
01.2001 - 01.2006
Education
MBA - Energy and Sustainability
Robert Kennedy College
01-2026
Masters - security, defence and geostrategy
Universidad a Distancia de Madrid (UDIMA)
01-2015
Specialist - Negotiation and Conflict Resolution in Integral Security and Defence
Instituto de Altos Estudios de la Defensa Nacional “Gran Mariscal de Ayacucho Antonio José de Sucre (IAEDEN)
01-2010
Specialist - International Oil Politics and Trade
Universidad Central de Venezuela (UCV)
01-2004
Bachelor - International Studies
Universidad Central de Venezuela (UCV)
01-2002
Languages
Spanish
English
French
Portuguese
Italian
Luxembourgish
Currentations
Chaos Theory as a metatheory: Discussion of perceptions and consequences, X Seminar on FUZZINESS AND DIFFUSE SYSTEMS: Uncertainty in Social Sciences, Faculty of Economic and Social Sciences, Universidad Central de Venezuela, 2010-12-16
Chaos Theory as a metatheory: Discussion of perceptions and consequences, VIII Research Conference. Agenda, Actors and Scenarios in the Global Context, School of International Studies, Universidad Central de Venezuela, 2010-11-16
Importance of oil for the United States as a unilateral actor, Study and Reflection Days in Commemoration of the 30th anniversary of the creation of the Postgraduate in Economics and Administration of Hydrocarbons, CEAP-FACES-UCV, Universidad Central de Venezuela, 2003-10-20
Importance of oil in the unipolar world, National Conferences on International Relations Theory and New Paradigms, Postgraduate in International Relations, Universidad Central de Venezuela, 2002-11-14
Importance of oil in the unipolar world, IV Research Conference School of International Studies, Universidad Central de Venezuela, 2001-12-11
Water Use and abuse, II Conference on Studies on World Conflicts Today, School of International Studies, Universidad Central de Venezuela, 2000-07-17
Dismissal in Asia a confrontation with North Korea, I Conference on Studies on World Conflicts Today, School of International Studies, Universidad Central de Venezuela, 1999-06-28
Custom Section
I Venezuelan Congress of International Relations, UCV-FACES-EEI, 2007-07-11 to 2007-07-13
National Plan “Moral and lights” and II Course for Brigadiers of the Bolivarian Armed Force, Brigadier of the Bolivarian Armed Force, Ministry of Popular Power for Defense, General Director of Military Intelligence, 2007-06-22
Critical Encounter Relations between the US and Latin America, FUNDAYACUCHO-Embassy of Venezuela in the United States, 2006-07-12 to 2006-07-13
International Seminar “Balance and Perspective of Energy Integration in Latin America”, Latin American Institute of Social Research-IESA-CAF-FUNINDES USB-UCAB, 2005-10-25 to 2005-10-26
Meeting on “The Macroeconomic Dynamics of Latin America and the Caribbean and Integration”, SELA, 2005-09-15 to 2005-09-16
Study and Reflection Days in Commemoration of the 30th anniversary of the creation of the Postgraduate in Economics and Administration of Hydrocarbons, CEAP-FACES-UCV, 2003-10-20 to 2003-10-22
International Seminar on Integration of the Energy Industry in Latin America, Latin American and Caribbean University, 2003-03-10
Andean Community of Nations-Mercosur: From Negotiation to Integration, UCV FACES School of International Studies, 2000-11-08
OPEC, Member Countries and State Ceremonial and Protocol, OPEC MRE UCV, 2000-05-09 to 2000-07-28
First Simulation of the World Trade Organization, UCV FACES School of International Studies, 2000-07-06 to 2000-07-07
Ombudsman, democracy, and human rights, UCAB School of Law, 1994-12-05 to 1994-12-06
Awards
Button for the Postgraduate in Hydrocarbons’ 50th anniversary
Training
Dissertation on International Politics, 2017-07-29, La Cumbre municipality (Córdoba-Argentina)
Importance of oil for the United States as a unilateral actor. During the years 2001-2002, 2004-11-29, Central Bank of Venezuela
Importance of oil for the United States as a unilateral actor. Years 2001-2002, 2003-06-23, Forum “Oil and the international context,” Research Coordination, Universidad de los Andes-Táchira
Dismissal in Asia a confrontation with North Korea, 2000-02-14, VI World Festival of Culture and Sport, Seoul-South Korea
Research
Researcher member of the Study System of the Central Bank of Venezuela, 2003-01-01 to 2004-01-01
Responsible for the research entitled “United States oil geopolitics, during the years 2001-2006”
Responsible for the research entitled “Geostrategic and political consequences of oil in the unipolar world 2000-2006”
Responsible for the research entitled “Importance of oil in the unipolar world.”
Responsible for the research entitled “Geopolitics of oil in the unipolar world.”
Timeline
Guest Professor at the School of Social Communication
Universidad de Los Andes-Táchira
01.2007 - Current
Security and Defence Analyst
General Directorate of Military Counterintelligence
07.2006 - 12.2012
Professor at the School of Military Intelligence and Counterintelligence
General Directorate of Military Counterintelligence
07.2006 - 12.2012
Professor of the Geopolitics Chair
Venezuelan Military Academy
01.2006 - 01.2012
Professor Chair Mining and Oil Economy at the School of International Studies
USM
01.2006 - 01.2008
Professor of Power and Oil and Tutorial Advisor of the Postgraduate in Economics and Administration of Hydrocarbons
CEAP-FACES- UCV
01.2005 - Current
Professor of Research Methodology of the Postgraduate in Economics and Administration of Hydrocarbons
CEAP-FACES- UCV
01.2005 - Current
Thesis Advisor of the Postgraduate in Economics and Administration of Hydrocarbons
CEAP-FACES- UCV
01.2005 - Current
Special Analyst in International Affairs
INTOPRESS News Agency
01.2002 - Current
Professor at the School of International Studies
Universidad Central de Venezuela
01.2002 - 01.2006
Adjunct Researcher
CENTROPEP
01.2001 - 01.2006
MBA - Energy and Sustainability
Robert Kennedy College
Masters - security, defence and geostrategy
Universidad a Distancia de Madrid (UDIMA)
Specialist - Negotiation and Conflict Resolution in Integral Security and Defence
Instituto de Altos Estudios de la Defensa Nacional “Gran Mariscal de Ayacucho Antonio José de Sucre (IAEDEN)
<ul><li>Resolved complex post-cruise billing disputes involving missed services, onboard charges, and fare inconsistencies—often coordinating with payment processors and internal teams.</li><li>Handled credit card chargebacks by collecting transaction records, compiling evidence, and submitting documentation to support dispute reversals.</li><li>Tracked dispute outcomes, updated CRM systems, and ensured timely reimbursements, credits, and adjustments.</li><li>Served as SME for GEM (Guest Experience Management) system, training peers in escalation handling and dispute logging.</li><li>Maintained detailed notes and financial records for compliance, arbitration, and guest communication.</li><li>De-escalated high-level customer concerns through strategic communication and timely, fair resolutions.</li><li>Participated in process reviews to recommend improvements in the chargeback lifecycle and post-service handling.</li></ul> at Costa Cruise Lines<ul><li>Resolved complex post-cruise billing disputes involving missed services, onboard charges, and fare inconsistencies—often coordinating with payment processors and internal teams.</li><li>Handled credit card chargebacks by collecting transaction records, compiling evidence, and submitting documentation to support dispute reversals.</li><li>Tracked dispute outcomes, updated CRM systems, and ensured timely reimbursements, credits, and adjustments.</li><li>Served as SME for GEM (Guest Experience Management) system, training peers in escalation handling and dispute logging.</li><li>Maintained detailed notes and financial records for compliance, arbitration, and guest communication.</li><li>De-escalated high-level customer concerns through strategic communication and timely, fair resolutions.</li><li>Participated in process reviews to recommend improvements in the chargeback lifecycle and post-service handling.</li></ul> at Costa Cruise Lines
Adjunct Professor – Leadership Communication & Business Communication at Texas Southern UniversityAdjunct Professor – Leadership Communication & Business Communication at Texas Southern University