Michał Patkowski

• Created pathways for career progression by developing and implementing internal certification programs that recognized employee expertise.
• Conducted regular evaluations of external training providers to ensure ongoing quality control and alignment with organizational objectives.
• Developed and delivered targeted training modules, resulting in improved overall job performance across the organization.
• Managed annual L&D budgets, maximizing ROI through strategic allocation of resources and cost-effective training methods.
• Promoted diversity and inclusion through targeted workshops, creating a more inclusive work environment for all employees.
• Streamlined onboarding processes for new hires, reducing the average time taken to reach full productivity.
• Supported organizational change initiatives by providing training on new systems and processes, facilitating seamless transitions.

• Acted as functional lead for L&D within Testronic Group.
• Evaluated success of training programs and recommended improvements to C-level and director level management to enhance effectiveness.
• Coordinated technical training and personal development classes for staff members.
• Delivered new employee onboarding and training sessions via Articulate360 using variety of content solutions from e-learnings to (V)ILT.
• Led the development and deployment of learning and development programs for employees across the Testronic Group, achieving a 95% employee satisfaction rate and in-goal upskill rate.
• Created gamified onboarding process, role, and location-specific, including online solutions.
• Increased training attendance and sign-up rate by 35%. • Launched a global project that increased performance evaluation accuracy by 50% through training modules.
• Introduced a global reporting system that boosted planning and new project acquisition.
• Owned all L&D processes from onboarding to management training.
• Ran Competence Model project, establishing competences needed for all operational roles within the Group, across all divisions.

• Designed, consulted, and implemented onboarding, process training, and instructor training to improve employee experience and the learning curve of new hires.

• Shared onboarding best practices in collaboration with Singapore and Australia facilities.

• Led THG Assessment Centre for managers.

• I developed independence, decision-making, and budget management skills as I directly reported to General Manager, being the main L&D role within Poland.

• Built both manufacturing and warehouse buildings from the ground up, including process writing and continuous improvement processes to increase safety, quality, and performance.

• Certified Site with BRC (A-Grade), ISO45001 and prepared for ISO9000.

• Achieved 80% induction to goal success rate through process improvement.

• Managed a team of 15 trainers, 2 specialists, and indirectly over 300 instructors.

• Provided leadership training to management.

• Implemented policies, procedures, and standards as head of L&D for the facility.

• Launched Amazon SZZ1 building from scratch, including onboarding of initial 1500 new hires.

• Partnered with senior leadership up to General Manager to execute business strategy and align L&D strategy to it.

• Fully administrated LMS for over 3000 users, and owned L&D processes for the facility.

• Acted as main PoC for L&D within the Amazon robotics site in Wrocław.

• Managed 1 trainer and grew him to a senior role and indirectly managed 30 instructors.

• Analysis of instructor capacity to maintain a good level for business planning and staffing planning.

• Created over 200 SoPs for the robotics business.

• Content creation from one-point lessons to full learning programs like low-performer's coaching

• Day-to-day training of new hires and existing employees on how to use software tools.

• Daily administration of training completion and competency matrix.

• Performed coaching sessions for underperforming associates to increase their performance.

• ILT Instructor training in the form of "train the trainer".

• Onboarded new hires in two days course.

• Created and maintained training materials.