Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Olha NIKOLAIUK

Olha NIKOLAIUK

Kleinbettingen

Summary

Experienced specialist in the restaurant service industry, with excellent customer relations skills and hands-on experience as a waitress, barista, and all-round staff member. Holder of a teaching degree with over 15 years of experience in education, interpersonal communication, and working with diverse audiences. Active, organized, kind, and able to work efficiently under pressure. Highly appreciated by customers for my professionalism and friendly, respectful attitude. Motivated to continue developing professionally in the hospitality sector and able to quickly adapt to the requirements of any establishment.

Overview

14
14
years of professional experience

Work History

Waitress / Barista

LOS INDIOS SARL – Restaurant Hoener Stuff
03.2025 - Current
  • Professional preparation of coffee and other beverages (barista)
  • Welcoming guests, menu guidance, and personalized service throughout the visit
  • Taking orders (dine-in and takeaway), managing reservations and phone calls
  • Ensuring fast, high-quality service and creating a friendly atmosphere
  • Handling payments, preparing bills, coordinating with kitchen and floor staff

Restaurant Waiter

YoYo SA
11.2022 - 02.2025
  • Organizing children’s parties, birthdays, and themed events
  • Welcoming visitors and communicating with parents
  • Supporting the team and creating a welcoming environment

Ukrainian Language Teacher for Foreigners

L’Ukraine ASBL
09.2022 - 11.2022
  • Teaching adults with no prior knowledge
  • Creating adapted teaching materials
  • Personalized approach based on learner needs

Waitress

Pavillon Luxembourg
05.2022 - 10.2022
  • Customer service
  • Compliance with standards and teamwork

Ukrainian Language Teacher

Private Practice
01.2012 - 01.2022
  • Preparing students for national exams and university entrance
  • Designing personalized learning programs
  • Teaching all levels

Education

Specialist Degree - Ukrainian Language and Literature, Foreign Literature

Ivan Franko State University of Zhytomyr
01.2005
  • Qualifications:
  • Teacher of Ukrainian Language and Literature
  • Teacher of Foreign Literature
  • Social Educator
  • GPA: honors (cum laude)

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration

LANGUAGES

Ukrainian: native
Bilingual or Proficient (C2)
Russian:
Bilingual or Proficient (C2)
English:fluent
Upper intermediate (B2)
French:fluent
Upper intermediate (B2)

Timeline

Waitress / Barista - LOS INDIOS SARL – Restaurant Hoener Stuff
03.2025 - Current
Restaurant Waiter - YoYo SA
11.2022 - 02.2025
Ukrainian Language Teacher for Foreigners - L’Ukraine ASBL
09.2022 - 11.2022
Waitress - Pavillon Luxembourg
05.2022 - 10.2022
Ukrainian Language Teacher - Private Practice
01.2012 - 01.2022
Ivan Franko State University of Zhytomyr - Specialist Degree, Ukrainian Language and Literature, Foreign Literature
Olha NIKOLAIUK