Rita Rathonyi
Capellen,LU
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
2
2
years of professional experience
Work History
WAITRESS
Le plaisir dans l`assiette
Luxembourg
06.2024 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Organized take-out orders efficiently according to customer requests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
EVENT WAITRESS
Adecco Group, Randstad
Luxembourg
10.2023 - 06.2024
- Assisting guests with their needs and providing excellent customer service.
- Collaborating with coworkers and the event organizer.
- Cleaning and organizing the dining area, clearing empty plates and glasses.
- Participating in the set up and cleanup of the dining area before and after the event.
- Maintaining health, safety, and food handling standards.
- Provided food and beverage service to guests during the event.
HOTEL HOUSEKEEPER
Hotel Martha
Beringen
05.2023 - 10.2023
- Experience in maintaining cleanliness and organization in hotel rooms and common areas
- Skilled in using various cleaning equipment and supplies to achieve outstanding results
- Demonstrated ability to prioritize tasks and efficiently manage time to meet deadlines
- Proven track record of providing exceptional customer service and responding to guest requests promptly
WAITRESS
Um Haeffchen Beringen
Beringen
01.2023 - 05.2023
- Welcoming customers when they arrive, introducing the menu.
- Preparing alcoholic and non-alcoholic drinks including tea and different types of coffee.
- Setting tables with dishes, glasses, and flatware, removing used dishes, glasses, and flatware from tables.
- Took orders for food and drinks and delivered them to guests.
HOTEL RECEPTIONIST
Hotel de la Poste
Esch-sur-Alzette
10.2022 - 12.2022
- Experience managing guest check-ins and checkouts at a busy hotel front desk.
- Skilled at handling guest inquiries, complaints, and requests, ensuring high customer satisfaction.
- Proficient in using hotel management software to make reservations and process payments.
- Excellent communication and interpersonal skills, working effectively with diverse staff and guests.
- Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
- Informed housekeeping staff of any special requests made by guests.
Education
POSTGRADUATE CERTIFICATE - EUROPEAN BUSINESS LAW
ELTE Law school
Budapest, Hungary07.2010
JURIS DOCTOR -
University of Miskolc
Miskolc, Hungary07.2003
Skills
- Customer service skills
- Collaboration skills
- Interpersonal skills
- Detail-oriented
- Adaptability
- Familiarity with hygiene and food safety practices
- Wine Knowledge
Languages
Hungarian
First Language
English
Advanced (C1)
C1
French
Elementary (A2)
A2
Spanish
Beginner (A1)
A1
Timeline
WAITRESS
Le plaisir dans l`assiette
06.2024 - Current
EVENT WAITRESS
Adecco Group, Randstad
10.2023 - 06.2024
HOTEL HOUSEKEEPER
Hotel Martha
05.2023 - 10.2023
WAITRESS
Um Haeffchen Beringen
01.2023 - 05.2023
HOTEL RECEPTIONIST
Hotel de la Poste
10.2022 - 12.2022
POSTGRADUATE CERTIFICATE - EUROPEAN BUSINESS LAW
ELTE Law school
JURIS DOCTOR -
University of Miskolc
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