Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Robertson  Hart

Robertson Hart

Bereldange

Summary

 27 years’ financial services
experience, mostly within
the Luxembourg funds
sector.
 An immense ambition &
ability to succeed.
 Strong rapport building skills
with customers & colleagues
alike.
 Ability to understand
business requirements at all
levels within an
organisation.
 Conscientious & enthusiastic
attitude, being aware of
internal and external
business requirements.
 Accustomed to working hard
under pressure & meeting
stringent deadlines.
 Ability to learn quickly &
adapt to new procedures &
systems.
 Praised by clients for
tenacity, accuracy & client
service abilities.

Overview

21
21
years of professional experience

Work History

Client Services Manager - Vice President

Apex Fund Services S.A.
03.2023 - 09.2024
  • Leading a team of 5 AVP´s/Accountants, providing exceptional service to a challenging Private Debt client.
  • Interacted with the client regularly to address project-related issues, resolve outstanding queries and ensure compliance with regulatory reporting requirements.
  • Collaborated with cross-functional teams to ensure timely delivery of projects, meeting or exceeding client expectations.
  • Effectively facilitated on-boarding of new funds, aligning all parties on client expectations and ensuring timely implementation for fund launches.
  • Managed and provided oversight to outsourced teams in India for Fund Accounting and Financial Reporting operations.
  • Ensured accurate and timely resolution of audit queries by collaborating with all stakeholders. Full Lux GAAP and IFRS audit reviews.
  • Engaged in regular client oversight meetings and Development Plan calls.
  • Prepared and presented quarterly client Service Reviews.
  • Enhanced client focused KPI's.
  • Developed new employees and on-going performance assessment of current employees.

Fund Accounting Specialist

SEI Investments - Luxembourg S.A.
03.2021 - 03.2023
  • Played an integral role in the companies transformation from a Luxembourg based start-up holding company to obtaining their CSSF/PSF license in September 2021.
  • Assisted with the expansion of the company in Luxembourg from a team of two to twenty employees, within one year.
  • Achieved success in developing and applying BCP and BIA policies, as the designated BCP Officer.
  • On-boarded new clients, attended client on-boarding calls, and implemented follow-up action items.
  • Regular interaction with other teams, Financial Reporting, Transfer Agency and AML/Compliance.
  • Input financial data and produced reports using Investran and Geneva.
  • Managed smooth and successful transition of all clients, from previous outsourced service provider to SEI Investments – Luxembourg S.A.
  • Successfully managed client and internal calls, fostering collaboration between teams to improve communication and achieve timely issue resolution.
  • Provided FA oversight for clients, ensuring final checks on Private Equity or Private Debt NAV´s were completed and any questions addressed, prior to signing-off the JIRA ticket, in tandem with client approval.
  • Managed all aspects of client on-boarding, including discussions with Depository banks, bank account opening, and enabling clients for SWIFT interface.
  • Successfully led implementation of JIRA tickets for FA oversight, also facilitating spot-checking of investments.
  • Provided training and mentoring to new recruits, fostering their growth in multiple teams.
  • Conducted candidate interviews, developed interview questions, and internal debriefing post-interview.
  • Actively involved with client board meetings.
  • Conducted monthly, quarterly, and annual budgeting processes, including forecasting and variance analysis.

Career Break - Full-Time Parenting

Parenting
01.2020 - 02.2021

Home schooling of my 5/6 year old son, during Covid pandemic.

Reporting and Investor Relations

AviaRent Invest AG (now Primonial)
08.2019 - 12.2019
  • Analysing & assisting with the flow of subscriptions & capital calls. Liaison with senior management & Depositary bank.
  • Preparing quarterly reports to investors.
  • Setting up of new funds, SICAV´s & RAIF´s.
  • Updating internal records such as Equity Raise Monitor, to ensure we reconcile with external parties.
  • Calculating the following financial models, Total Expense Ratio (TER), Fremdkapitalquote (FK Quote) & Occupancy Statistics (Belegungsquote).
  • Proven ability to learn quickly and adapt to new situations.

Senior Accountant

Munich Private Equity Partners
12.2018 - 06.2019
  • Oversight of depository statements.
  • Invoice & other cash payments, executing payments via internal template.
  • U 1.1 & RTP reporting via Fundsquare web-portal.
  • Executing Forward payments, analysing all internal funding requirements.
  • Private Equity S.I.C.A.R fund closures for quarterly reporting, full closure process; GL bookings, pricing of underlying target funds & fee accruals.
  • Producing financial statements, full audit process, Lux GAAP and IFRS.
  • Oversight & analysis of capital account statements from underlying target funds. Ensuring that calls, distributions & outstanding commitments are in line with our internal records.
  • Prepared monthly journal entries and reconciliations.

Head of Operations (Fixed-Term Contract)

Farringdon Netherlands B.V.
03.2018 - 12.2018
  • Oversaw operational, compliance & risk functions.
  • Issued shareholder notifications to notify relevant entities of percentage threshold cross-overs.
  • Managed and successfully executed a WHT recovery project resulting in the recoupment of approximately EUR 1 million.
  • Successfully lead the RFP process to identify and engage with a new fund administrator, facilitating business meetings and securing quotes from multiple potential providers.
  • Monitored currency exposure and escalated for necessary action.
  • Exercised control over a diverse range of investment products including equities, swaps, and bonds.

Senior Officer / Senior Fund Accountant

Carnegie Fund Services S.A.
12.2003 - 12.2017
  • Full suite of Fund Accounting responsibilities.
  • F/X liquidity analysis, pricing, corporate actions, dividends, oversight of all types of instruments traded in the funds, cutting final NAV´s.
  • Year End financial statements, full audit process, Lux GAAP.
  • Lead for all liaison with our Asset Management Company (UCITS, Hedge and PE). Also with individual private clients (Hedge & UCITS).
  • Coached and mentored fellow team members, fostering professional growth and improving overall team performance.
  • Collaborated with stakeholders to define project scope, objectives, and deliverables for successful outcomes.

Education

Higher National Diploma - Business Studies

Heriot-Watt University
Galashiels, Scotland
10.1993

High School Diploma -

Earlston High School
Earlston, Scotland
08.1991

Skills

  • Client Relationship Management
  • Pricing strategy
  • Documentation and Reporting
  • Staff Training
  • Project Oversight
  • Team Leadership
  • Onboarding and Orientation
  • Interpersonal Relations
  • Task Delegation
  • Managing Operations and Efficiency

Languages

English
Native language
English
Proficient
C2
German
Intermediate
B1
French
Beginner
A1

Timeline

Client Services Manager - Vice President

Apex Fund Services S.A.
03.2023 - 09.2024

Fund Accounting Specialist

SEI Investments - Luxembourg S.A.
03.2021 - 03.2023

Career Break - Full-Time Parenting

Parenting
01.2020 - 02.2021

Reporting and Investor Relations

AviaRent Invest AG (now Primonial)
08.2019 - 12.2019

Senior Accountant

Munich Private Equity Partners
12.2018 - 06.2019

Head of Operations (Fixed-Term Contract)

Farringdon Netherlands B.V.
03.2018 - 12.2018

Senior Officer / Senior Fund Accountant

Carnegie Fund Services S.A.
12.2003 - 12.2017

Higher National Diploma - Business Studies

Heriot-Watt University

High School Diploma -

Earlston High School
Robertson Hart