Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
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ROMA CARDOZ

ROMA CARDOZ

Differdange

Summary

Results-driven Client Relations and Project Coordination Specialist with over 8 years of experience in real estate, co-working spaces, and client account management. Adept at overseeing end-to-end project lifecycles, maintaining stakeholder communication, and driving revenue through upselling and strategic partnerships. Proven track record in managing cross-functional teams, streamlining project execution, and nurturing long-term client relationships. Fluent in English, German (B2), and French (B1), with international exposure and strong interpersonal skills. Seeking to leverage expertise in project coordination and client success in a dynamic, growth-oriented organization.

Overview

8
8
years of professional experience

Work History

MANAGER - CRM | Project Coordinator - Interiors

IndiQube
11.2019 - 08.2023
  • Analyzing client requirement
  • Understanding the agreement (Inclusions and Exclusions)
  • Consulting client on the standard offerings and add ons
  • Managing and coordinating Multiple stakeholders internally
  • Overlooking the projects
  • Analysing the project timelines
  • Analysing handover delay impacts on the revenue
  • Team Management
  • Upselling additional items
  • Maintaining Project Reports, internal trackers and CRM tool
  • Maintaining & expanding professional networks
  • Client handled - 50 + (Upgrad Educations, Hyperswitch, Advintek,etc)
  • Revenue generated by Upselling items- over INR 10Mil

MANAGER (SALES)

Awfis Solution Pvt. Ltd.
09.2017 - 11.2019
  • Responsible for selling Awfis Space in Bangalore
  • Responsible for the occupancy of the Whitefield and Indiranagar center
  • Responsible for handling key accounts
  • Also doing zone wise Building mapping, cold callings and setting up meetings
  • Agreement Executions

TEAM LEAD - PARTNERSHIP & ALLIANCE

Purple Yo Technologies Pvt.Ltd.
09.2015 - 09.2017
  • Fully managing partner accounts and client accounts in order to make sure deal is closed
  • Project Revenue and make revenue projection reports
  • Collection upon closure
  • Making Channel Partners across India to work on revenue share module
  • Liaising with the inter-departmental teams for providing client solutions and for maximizing the revenues
  • Bridging the gap between the Partner and the Client in order to increase the closure rates
  • Develop strategies in order to reach the goal faster

Education

FRENCH LANGUAGE -

INL Luxembourg
01.2024

DIPLOMA - MARKETING MANAGEMENT

NORDIC Institute
01.2013

GERMAN LANGUAGE - undefined

Goethe Institute
01.2011

AIR HOSTESS TRAINING -

Frankfinn Institute
01.2008

HSS - undefined

R.K Talreja College
01.2008

Skills

  • Project Monitoring
  • Escalation Management
  • Risk Analysis
  • End to End Project Management
  • Relationship Development
  • Project Scheduling
  • Stakeholder Communication
  • Industry Best Practices
  • Client Communication
  • Property Deal Coordination
  • Record Keeping
  • Customer Relationship Management

Languages

German
English
French

Hobbies and Interests

  • DIY Home Decor and Dips
  • Singing
  • Music

Timeline

MANAGER - CRM | Project Coordinator - Interiors

IndiQube
11.2019 - 08.2023

MANAGER (SALES)

Awfis Solution Pvt. Ltd.
09.2017 - 11.2019

TEAM LEAD - PARTNERSHIP & ALLIANCE

Purple Yo Technologies Pvt.Ltd.
09.2015 - 09.2017

GERMAN LANGUAGE - undefined

Goethe Institute

HSS - undefined

R.K Talreja College

FRENCH LANGUAGE -

INL Luxembourg

DIPLOMA - MARKETING MANAGEMENT

NORDIC Institute

AIR HOSTESS TRAINING -

Frankfinn Institute

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