Ruben Lopes
Luxemburg
Profil professionnel
Motivated and discipline individual with a strong background in customer service , hospitality and team coordination . Recently certified with the Cabin Crew Attestation (CCA), i am eager to begin my career in the aviation industry. Known for being adaptable, team-oriented, and committed to delivering excellent service under pressure.
Vue d'ensemble
7
7
years of professional experience
3
3
years of post-secondary education
Expérience
Trainer
Moore Food S.a.r.l
Luxembourg
2022.12 - Actuel
- Provided training for the news team members
- Managing stock and product labelling
- Delivering excellent customer service under high-pace conditions
- Animation de sessions de formation pour les employés sur divers sujets techniques et relationnels.
- Application d'une pédagogie différenciée en fonction du profil d'apprentissage.
Manager en restauration
Receitimperdivel- Unipessoal,Lda.
Lisbon
2014.10 - 2021.09
- Managed employee schedules and delegate tasks
- Oversaw order processing and customer satisfaction
- Gestion quotidienne des opérations du restaurant, assurant un service efficace et de qualité.
- Supervision et coordination de l'équipe de salle, en veillant au respect des normes d'hygiène.
Formation
EASA Certified - Cabin Crew
Cabin Crew Attestation CCA
Luxembourg 2025.04 - 2025.05
Professional in management information technology - Economy, IT
IT Managerial Technician
Alentejo, Portugal 2011.09 - 2014.05
Compétences
- Customer service and hospitality experience
- Strong teamwork and collaboration in fast-pace, multicultural environment
- Proficient in problem-solving and decision making under pressure
- High attention on to detail in safety, hygiene and service Standards
- Fluent in English, Portuguese, intermediate French and Spanish
- Prise d'initiative
- Organisation et gestion du temps
Informations complémentaires
- Passion pour les cultures étrangères [Asian]
- Passion pour le [swimming]
- Voyages : [to the all planet]
Langues
Anglais
Bilingue
Français
Intermédiaire
Espagnol
Intermédiaire
Portugais
Langue maternelle
Chronologie
EASA Certified - Cabin Crew
Cabin Crew Attestation CCA
2025.04 - 2025.05
Trainer
Moore Food S.a.r.l
2022.12 - Actuel
Manager en restauration
Receitimperdivel- Unipessoal,Lda.
2014.10 - 2021.09
Professional in management information technology - Economy, IT
IT Managerial Technician
2011.09 - 2014.05