Samiya Ghazal

Consultant (Tata Consultancy Services-Luxembourg)

Client -Caceis Investor Services

• Provide comprehensive end-to-end support for critical applications, including K+, K+TP, KGR, Trade STP, Multifond, Splunk, and Documentum, assisting both Front Office and Back Office users with technical and functional issues
• Enhance application performance by developing and refining scripts to identify and resolve bugs, improving overall system reliability
• Lead data migration projects, successfully migrating client data and providing post-deployment support to ensure a seamless transition for users
• Manage various databases (SQL, Oracle, Sybase), ensuring data integrity and availability through daily backup maintenance and monitoring
• Utilize scheduling tools like TWS to monitor end-of-day reports and critical job executions, proactively troubleshooting issues to ensure timely completion
• Implement secure data transfer protocols for both internal and external communications, enhancing data security and compliance

Production Support Analyst (Tata Consultancy Services –Pune)

• Provide dedicated support for various financial products, including Derivatives, Equities, Cash, FX, and Regulatory Reporting, ensuring optimal functionality and user satisfaction
• Utilize tools and applications such as Control-M, Murex, and RiskAgg to streamline operations and enhance reporting capabilities
• Onboard new applications onto Control-M, designing and implementing jobs tailored to business requirements for efficient workload automation
• Create and manage alerts using ITRS Geneos for various Linux and Windows servers, proactively monitoring system performance and reliability
• Conduct business analysis for change requests and projects, addressing production issues to improve operational efficiency and compliance

PL/SQL Developer (Tata Consultancy Services –Pune)

• CPOS (Customer Point of Sale) is a customer onboarding application used for all types of new clients
• The CPOS solution by Vodafone India helps in acquiring new customers and offers efficient inventory management
• Assisted in developing and optimizing PL/SQL scripts for database applications, improving data retrieval and processing times
• Collaborated with the development team to design and implement database solutions for various projects, ensuring adherence to best practices
• Conducted data analysis and generated reports using SQL queries, providing insights for decision-making
• Participated in code reviews and contributed to debugging efforts, enhancing application performance and reliability
• Documented processes and technical specifications to facilitate knowledge sharing and future reference