Sandra Karolewski

• Streamlined communication between domestic and international departments and clients regarding contract management, supporting Country Sales Managers (CSMs) across the Nordic and UK/Ireland regions.
• Manage the full sales cycle from quote to invoice.
• Managed a portfolio of key accounts, maintaining strong relationships and consistently meeting sales targets.

Marketing:

• Developed marketing materials tailored to specific regions, increasing brand awareness in targeted countries.
• Prepare and attend industry events and trade shows.

• Managed client relationships with leading institutions including GRETA and Université de Lorraine. Built and maintained strong, long-term client relationships, ensuring satisfaction and repeat business through clear communication and efficient service delivery.
• Developed and delivered innovative training materials, resulting in higher levels of trainee satisfaction.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

• Assisted Senior Buyers in preparing and compiling tender documentation, respecting, timelines, internal guidelines and legal requirements ensuring compliance and completion of the full bid cycle.

• Managed a portfolio of 50+ professional client accounts, building and maintaining strong business relationships with key clients.
• Provided expert advice and technical support on a wide range of products, leveraging both technical knowledge and sales skills to meet client needs.
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.