Siyamkumar R
London,United Kingdom
Summary
Seasoned expert with a wealth of experience in product design and development, risk assessment, and digital marketing strategy. Consistently excelled in process optimization, quality assurance, and overseeing the complete product lifecycle. Skilled in crafting product roadmaps, engaging with stakeholders, and utilizing SQL for insightful data analysis. Well-versed in SaaS products and proficient in Multi Level Marketing business frameworks. Career aspirations involve driving innovation and enhancing efficiency in product management.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Business Analyst Manager
Herbalife Nutrition
, Malaysia (UK Remote)
09.2019 - 01.2025
- Currently Managing e-commerce member experience product roadmap which has a annual revenue of 300 Million USD
- Managed stakeholder relationships and addressed business and system issues
- Proficient in multi-level marketing business frameworks and guidelines
- Defined OKRs and tracked initiatives for product direction
- Coordinated with stakeholders to align timelines and secure successful delivery
- Coordinated with engineers and designers for product enhancements
- Analysed product experience and provided insights for continual product roadmap updates
- Conducted A/B testing via Adobe Target to identify customer preference trends
- Expanded product availability to new customer segment, boosting US market revenue by 5%
Performance Management Consultant / Product Manager (SaaS Product)
KPISOFT
, Malaysia
10.2016 - 08.2019
- Managed product backlog and supported clients on-site in identifying enhancements and resolving issues
- Developed strategies to improve client KPIs
- Led and coordinated preparation of proof-of-concept tools and prototyping
- Led project deliverables, tracked metrics, identified challenges, and developed recommendations for customers
- Fostered and nurtured connections with new and existing clients
- Led client requirement analysis as SaaS Product Manager
- Enhanced system performance by reducing bugs by 90% with redefined support processes
- Enhanced agent performance visibility and profitability by 15% for BFSI Company
Associate Business Manager
STAG Software
Bangalore, India, India
03.2016 - 09.2016
- Collaborated with clients to gather software requirements and develop UI framework
- Analysed risk in execution, testing, project communication and training
- Formulated and maintained technical requirements in alignment with functional needs
- Increased customer satisfaction by 60% with specialised training programme
Manager - Business Relations (SaaS Product)
HireCraft Software Pvt. Ltd.
Bangalore, India, India
09.2015 - 03.2016
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Supervised project timelines for timely completion.
- Led and managed administrative staff to maintain smooth daily operations.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Software Consultant (Development)
Atos India Pvt Ltd.
, India
09.2010 - 05.2013
- Led design and development of client-specific application
- Executed unit test design and developed comprehensive test reports
- Created detailed code review documents and test review documents
- Directed entire application lifecycle for new product development and maintenance
- Led DB server maintenance and AS400 system migration to Java
- Received FIRST TIME RIGHT Award for delivering bug-free features 80% of the time
Education
Master of Business Administration -
Christ University
06.2013 - 03.2015
Bachelor of Engineering -
Anna University
06.2006 - 03.2010
Skills
- Product design and development
- Risk assessment and mitigation
- Digital marketing acumen
- Process optimisation
- Quality Assurance
- Product lifecycle management
- Outlining product roadmaps
- Stakeholder engagement
- SQL proficiency
- Data analysis
- SaaS products knowledge
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Certification
- Certified SAFe Agilist
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (CSM)
Timeline
Business Analyst Manager
Herbalife Nutrition
09.2019 - 01.2025
Performance Management Consultant / Product Manager (SaaS Product)
KPISOFT
10.2016 - 08.2019
Associate Business Manager
STAG Software
03.2016 - 09.2016
Manager - Business Relations (SaaS Product)
HireCraft Software Pvt. Ltd.
09.2015 - 03.2016
Master of Business Administration -
Christ University
06.2013 - 03.2015
Software Consultant (Development)
Atos India Pvt Ltd.
09.2010 - 05.2013
Bachelor of Engineering -
Anna University
06.2006 - 03.2010
- Certified SAFe Agilist
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (CSM)
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