SPYRIDON PLYTARIAS
Luxembourg,LU
Summary
Hospitality professional with extensive experience in bar management and mixology. Known for elevating guest experiences and optimizing bar workflows. Reliable team player with focus on collaboration and adaptability, leveraging customer service skills and leadership qualities.
Overview
4
4
years of professional experience
Work History
Head Bartender
Schuman Bar Restaurant
10.2024 - Current
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Head Bartender
SWING COCKTAIL BAR
04.2024 - 10.2024
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Conducted regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
Bar Manager
BUENA VISTA SOCIAL BAR
01.2023 - 03.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Increased revenue with creative marketing initiatives and promotional events.
Bartender
JUAN RODRIGUEZ BAR
09.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Head Bartender
SUITES OF THE GODS 5*
03.2023 - 09.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
BUENA VISTA SOCIAL BAR
09.2020 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
JUAN RODRIGUEZ BAR
09.2022 - 03.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
SCORPIOS
05.2022 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Obtained cash bank and stocked service bar to prepare for operation.
Bartender
BUENA VISTA SOCIAL BAR
09.2020 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
COFFEE SPECIALIST
AREA 51 COFFEE ROASTER
NAXOS GREECE05-2024
ANALYSIS AND HISTORY OF GIN
BEEFETER DISTILLERY
LONDON UK11-2023
WINE
WSET LEVEL 1
ATHENS GREECE04-2023
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Cash handling expertise
- Drink Pairing Knowledge
- POS System proficiency
- Strong Communication Skills
- Managing cash register
- Wine and liquor knowledge
- Customer Service
- Bar Equipment Maintenance
- Advanced Bartending Techniques
- Expert Mixology
- Cost Control
TRAVVELING MUSIC FOOTBALL
i love to travel around the world to meet new people, new cultures and to take new ideas for my work. Especially, my favourite is the latin-tiki culture. Whem i have free time i suugest to listen house - afro house music or to go in big music events. My passion like boy is to play football is a way out to forgot everything and to be happy like a child.
Languages
Greek
Native language
English
Proficient
C2
Spanish
Intermediate
B1
French
Beginner
A1
Timeline
Head Bartender
Schuman Bar Restaurant
10.2024 - Current
Head Bartender
SWING COCKTAIL BAR
04.2024 - 10.2024
Bartender
JUAN RODRIGUEZ BAR
09.2023 - 01.2024
Head Bartender
SUITES OF THE GODS 5*
03.2023 - 09.2023
Bar Manager
BUENA VISTA SOCIAL BAR
01.2023 - 03.2024
Bartender
JUAN RODRIGUEZ BAR
09.2022 - 03.2023
Bartender
SCORPIOS
05.2022 - 09.2022
Bartender
BUENA VISTA SOCIAL BAR
09.2020 - 04.2023
Bartender
BUENA VISTA SOCIAL BAR
09.2020 - 04.2022
COFFEE SPECIALIST
AREA 51 COFFEE ROASTER
ANALYSIS AND HISTORY OF GIN
BEEFETER DISTILLERY
WINE
WSET LEVEL 1
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