Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
I am a fast learner and quickly pick up new technologies. I enjoy solving complex problems
Timeline
Generic
Sri Gangadharan Jeyavelsamy

Sri Gangadharan Jeyavelsamy

Technical Infrastrcuture Program Manager
Esch-sur-Alzette

Summary

As an IT Infrastructure PN and Infrastructure Specialist, I designed, implemented, and maintained the company’s IT systems, including servers, networks solutions, ensuring seamless and secure operations. I was responsible for configuring, monitoring, and troubleshooting hardware, software, and network components to minimize downtime and disruptions. I also enforced robust security measures to protect company data, managed user accounts and access rights, and conducted regular system performance monitoring and maintenance. Collaborating with vendors, I sourced necessary IT equipment and services while staying informed about emerging technologies to recommend infrastructure improvements. Additionally, I created and maintained system documentation and provided technical support and training to employees to optimize their use of IT tools and systems.

Overview

15
15
years of professional experience
7
7
Certifications

Work History

Technical Infrastructure Program Manager

Amazon
12.2020 - Current
  • Manage global programs for new infrastructure builds and migrations
  • Lead cross-functional teams to deliver complex infrastructure projects & programs
  • Drive process improvements and create efficient, predictable workflows
  • Develop technical documentation and standard operating procedures & Policy
  • Conduct cost analysis and identify optimization opportunities

Corporate Infrastructure Engineer (APAC, EMEA, NA)

Amazon
12.2017 - 12.2020
  • Oversaw MDF/IDF connectivity, configurations, and troubleshooting
  • Collaborated with design teams on cabling, OSP, ISP, and data hall standards
  • Mentored team members and provided SME support for network deployments
  • Automated routine maintenance tasks and developed deployment strategies
  • Managed vendor relationships and coordinated multi-sites activities in APAC and EMEA

Infrastructure Engineer

Amazon
02.2016 - 11.2017
  • Hands-on experience with Cisco routers, switches, and Windows server troubleshooting
  • Managed ticketing systems and supported operations and projects
  • Developed and tested solutions for enterprise technology tool sets
  • Contributed to strategic roadmaps and service delivery improvements

Technical Lead

Cognizant Ltd
12.2015 - 01.2016

Project Lead

Wipro Technology
05.2015 - 11.2015

Senior Technical Support Engineer/Lead

UnitedHealth Group
04.2010 - 05.2015

Technical Support Engineer

Wipro InfoTech
05.2008 - 04.2010

Desktop Support

CMD Ltd
04.2007 - 05.2008

Education

Bachelor of Science - Botany

G. Venkataswamy Naidu College
Manonmanium Sundarnar University
04.2001 -

Master of Science - Environmental Biotechnology

Sri Paramakalyani Centre For Environmental Science
Manonmanium Sundarnar University
04.2001 -

Skills

eBGP

iBGP

OSPF

TCP/IP

Aruba Controller

ASR

ASA

ISR

Nexus

Catalyst

Juniper

Palo Alto

Fortinet

HP DL380

Xen

Cisco UCS M4/M5

Avocent

AudioCodes

Perle

Amazon Web Services (AWS)

EC2

S3

RDS

VPC

Azure Intune

M365

Azure Hybrid

Teams

SharePoint

Windows Server 2022

Windows Server 2019

Windows Server 2016

Windows Server 2012

Windows Server 2008

Windows Server 2003

Hyper-V

VMware

Nagios

SCOM

Altiris

PowerShell

Python

Microsoft SQL Server

SCCM

Symantec management suite

load balancer

File services

NVR server

Security Lenel

Cyber security & ISO audit

IT system administration

Scope management

Cost control

Infrastructure planning

Project documentation

Scheduling and timeline management

IT security management

Hardware troubleshooting

Incident management

Problem diagnosis

Task prioritization

Backup and recovery

Service delivery

Telecommunications

Capacity planning

Information security

Business continuity

Virtualization technologies

Configuration management

Computer system design

Network architecture

Disaster recovery planning

Effective customer communication

Network infrastructure connectivity

Operating systems

Network infrastructure installation

Teamwork

Project tracking

Teamwork and collaboration

Customer service

Problem-solving

Time management

Testing and troubleshooting

MS office

Problem-solving abilities

Team leadership

Multitasking

Multitasking Abilities

Risk mitigation planning

Decision-making

Self motivation

Excellent communication

Project team coordination

Problem-solving aptitude

Attention to detail

Team building

Organizational skills

Active listening

Team collaboration

Client relations

Continuous improvement

Risk assessment

Written communication

Knowledge management

Reliability

Interpersonal communication

Professionalism

Status reporting

Interpersonal skills

Cost analysis

Project planning

Risk management

Performance monitoring

Analytical skills

Project management

Coaching and mentoring

Data management

Project management software

Scrum methodology

Workflow management

Task delegation

Work Planning and Prioritization

Root-cause analysis

Relationship building

Analytical thinking

Strategic planning

Business analysis

Agile methodologies

Customer needs assessment

Adaptability

Conflict resolution

Certification

VMware Datacenter Virtualization

Accomplishments

  • Successfully delivered 25+ new site deployments across APAC within 2.5 years
  • Set up new infrastructure for global CDN deployment, reducing bandwidth utilization
  • Established audio and video labs in Bangalore, including one of India's largest video labs
  • Implemented automated resignation letter process for HR team
  • Deployed CPOP EPL upgrade in India regions
  • Led campus deployment in Hyderabad supporting 12,000+ users

Additional Information

I have a strong background in implementing, and maintaining IT infrastructures, including managing servers, networks, and other telecommunication systems. My experience includes troubleshooting hardware, software, and network issues to minimize downtime, as well as ensuring robust security measures are in place to protect data and systems. I am skilled at configuring and monitoring IT components, optimizing system performance, and performing regular maintenance tasks to prevent issues. I am also experienced in managing user accounts, permissions, and access rights to maintain data integrity. I stay current with emerging technologies, which helps me recommend and implement infrastructure improvements that drive efficiency and cost savings. Additionally, I collaborate with vendors to procure IT equipment and services and am adept at creating system documentation, policies, and providing technical support and training to employees. My ability to work independently in fast-paced environments, along with my strong problem-solving skills and clear communication, allows me to contribute effectively to any IT team.

I am a fast learner and quickly pick up new technologies. I enjoy solving complex problems

I have worked on complex, time-sensitive projects where I played a key role in learning and implementing new technologies to support the automation of digital signatures for resignation processes. This required adapting quickly to emerging tools and integrating them into our existing systems to streamline workflows, improve efficiency, and ensure compliance with security standards. My ability to quickly grasp new technologies and apply them to solve real-world problems was crucial to the project's success and helped meet tight deadlines.

Timeline

Technical Infrastructure Program Manager

Amazon
12.2020 - Current

Corporate Infrastructure Engineer (APAC, EMEA, NA)

Amazon
12.2017 - 12.2020

Infrastructure Engineer

Amazon
02.2016 - 11.2017

Technical Lead

Cognizant Ltd
12.2015 - 01.2016

Project Lead

Wipro Technology
05.2015 - 11.2015

Senior Technical Support Engineer/Lead

UnitedHealth Group
04.2010 - 05.2015

Technical Support Engineer

Wipro InfoTech
05.2008 - 04.2010

Desktop Support

CMD Ltd
04.2007 - 05.2008

Bachelor of Science - Botany

G. Venkataswamy Naidu College
04.2001 -

Master of Science - Environmental Biotechnology

Sri Paramakalyani Centre For Environmental Science
04.2001 -
Sri Gangadharan JeyavelsamyTechnical Infrastrcuture Program Manager