Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
I am a fast learner and quickly pick up new technologies. I enjoy solving complex problems
Timeline
Generic
Sri Gangadharan Jeyavelsamy

Sri Gangadharan Jeyavelsamy

Technical Infrastrcuture Program Manager
Esch-sur-Alzette

Summary

As an IT Infrastructure PN and Infrastructure Specialist, I designed, implemented, and maintained the company’s IT systems, including servers, networks solutions, ensuring seamless and secure operations. I was responsible for configuring, monitoring, and troubleshooting hardware, software, and network components to minimize downtime and disruptions. I also enforced robust security measures to protect company data, managed user accounts and access rights, and conducted regular system performance monitoring and maintenance. Collaborating with vendors, I sourced necessary IT equipment and services while staying informed about emerging technologies to recommend infrastructure improvements. Additionally, I created and maintained system documentation and provided technical support and training to employees to optimize their use of IT tools and systems.

Overview

15
15
years of professional experience
7
7
Certifications

Work History

Technical Infrastructure Program Manager

Amazon
12.2020 - Current
  • Manage global programs for new infrastructure builds and migrations
  • Lead cross-functional teams to deliver complex infrastructure projects & programs
  • Drive process improvements and create efficient, predictable workflows
  • Develop technical documentation and standard operating procedures & Policy
  • Conduct cost analysis and identify optimization opportunities

Corporate Infrastructure Engineer (APAC, EMEA, NA)

Amazon
12.2017 - 12.2020
  • Oversaw MDF/IDF connectivity, configurations, and troubleshooting
  • Collaborated with design teams on cabling, OSP, ISP, and data hall standards
  • Mentored team members and provided SME support for network deployments
  • Automated routine maintenance tasks and developed deployment strategies
  • Managed vendor relationships and coordinated multi-sites activities in APAC and EMEA

Infrastructure Engineer

Amazon
02.2016 - 11.2017
  • Hands-on experience with Cisco routers, switches, and Windows server troubleshooting
  • Managed ticketing systems and supported operations and projects
  • Developed and tested solutions for enterprise technology tool sets
  • Contributed to strategic roadmaps and service delivery improvements

Technical Lead

Cognizant Ltd
12.2015 - 01.2016

Project Lead

Wipro Technology
05.2015 - 11.2015

Senior Technical Support Engineer/Lead

UnitedHealth Group
04.2010 - 05.2015

Technical Support Engineer

Wipro InfoTech
05.2008 - 04.2010

Desktop Support

CMD Ltd
04.2007 - 05.2008

Education

Bachelor of Science - Botany

G. Venkataswamy Naidu College
Manonmanium Sundarnar University
04.2001 -

Master of Science - Environmental Biotechnology

Sri Paramakalyani Centre For Environmental Science
Manonmanium Sundarnar University
04.2001 -

Skills

eBGP

Certification

VMware Datacenter Virtualization

Accomplishments

  • Successfully delivered 25+ new site deployments across APAC within 2.5 years
  • Set up new infrastructure for global CDN deployment, reducing bandwidth utilization
  • Established audio and video labs in Bangalore, including one of India's largest video labs
  • Implemented automated resignation letter process for HR team
  • Deployed CPOP EPL upgrade in India regions
  • Led campus deployment in Hyderabad supporting 12,000+ users

Additional Information

I have a strong background in implementing, and maintaining IT infrastructures, including managing servers, networks, and other telecommunication systems. My experience includes troubleshooting hardware, software, and network issues to minimize downtime, as well as ensuring robust security measures are in place to protect data and systems. I am skilled at configuring and monitoring IT components, optimizing system performance, and performing regular maintenance tasks to prevent issues. I am also experienced in managing user accounts, permissions, and access rights to maintain data integrity. I stay current with emerging technologies, which helps me recommend and implement infrastructure improvements that drive efficiency and cost savings. Additionally, I collaborate with vendors to procure IT equipment and services and am adept at creating system documentation, policies, and providing technical support and training to employees. My ability to work independently in fast-paced environments, along with my strong problem-solving skills and clear communication, allows me to contribute effectively to any IT team.

I am a fast learner and quickly pick up new technologies. I enjoy solving complex problems

I have worked on complex, time-sensitive projects where I played a key role in learning and implementing new technologies to support the automation of digital signatures for resignation processes. This required adapting quickly to emerging tools and integrating them into our existing systems to streamline workflows, improve efficiency, and ensure compliance with security standards. My ability to quickly grasp new technologies and apply them to solve real-world problems was crucial to the project's success and helped meet tight deadlines.

Timeline

Technical Infrastructure Program Manager

Amazon
12.2020 - Current

Corporate Infrastructure Engineer (APAC, EMEA, NA)

Amazon
12.2017 - 12.2020

Infrastructure Engineer

Amazon
02.2016 - 11.2017

Technical Lead

Cognizant Ltd
12.2015 - 01.2016

Project Lead

Wipro Technology
05.2015 - 11.2015

Senior Technical Support Engineer/Lead

UnitedHealth Group
04.2010 - 05.2015

Technical Support Engineer

Wipro InfoTech
05.2008 - 04.2010

Desktop Support

CMD Ltd
04.2007 - 05.2008

Bachelor of Science - Botany

G. Venkataswamy Naidu College
04.2001 -

Master of Science - Environmental Biotechnology

Sri Paramakalyani Centre For Environmental Science
04.2001 -
Sri Gangadharan JeyavelsamyTechnical Infrastrcuture Program Manager