

As an IT Infrastructure PN and Infrastructure Specialist, I designed, implemented, and maintained the company’s IT systems, including servers, networks solutions, ensuring seamless and secure operations. I was responsible for configuring, monitoring, and troubleshooting hardware, software, and network components to minimize downtime and disruptions. I also enforced robust security measures to protect company data, managed user accounts and access rights, and conducted regular system performance monitoring and maintenance. Collaborating with vendors, I sourced necessary IT equipment and services while staying informed about emerging technologies to recommend infrastructure improvements. Additionally, I created and maintained system documentation and provided technical support and training to employees to optimize their use of IT tools and systems.
eBGP
iBGP
OSPF
TCP/IP
Aruba Controller
ASR
ASA
ISR
Nexus
Catalyst
Juniper
Palo Alto
Fortinet
HP DL380
Xen
Cisco UCS M4/M5
Avocent
AudioCodes
Perle
Amazon Web Services (AWS)
EC2
S3
RDS
VPC
Azure Intune
M365
Azure Hybrid
Teams
SharePoint
Windows Server 2022
Windows Server 2019
Windows Server 2016
Windows Server 2012
Windows Server 2008
Windows Server 2003
Hyper-V
VMware
Nagios
SCOM
Altiris
PowerShell
Python
Microsoft SQL Server
SCCM
Symantec management suite
load balancer
File services
NVR server
Security Lenel
Cyber security & ISO audit
IT system administration
Scope management
Cost control
Infrastructure planning
Project documentation
Scheduling and timeline management
IT security management
Hardware troubleshooting
Incident management
Problem diagnosis
Task prioritization
Backup and recovery
Service delivery
Telecommunications
Capacity planning
Information security
Business continuity
Virtualization technologies
Configuration management
Computer system design
Network architecture
Disaster recovery planning
Effective customer communication
Network infrastructure connectivity
Operating systems
Network infrastructure installation
Teamwork
Project tracking
Teamwork and collaboration
Customer service
Problem-solving
Time management
Testing and troubleshooting
MS office
Problem-solving abilities
Team leadership
Multitasking
Multitasking Abilities
Risk mitigation planning
Decision-making
Self motivation
Excellent communication
Project team coordination
Problem-solving aptitude
Attention to detail
Team building
Organizational skills
Active listening
Team collaboration
Client relations
Continuous improvement
Risk assessment
Written communication
Knowledge management
Reliability
Interpersonal communication
Professionalism
Status reporting
Interpersonal skills
Cost analysis
Project planning
Risk management
Performance monitoring
Analytical skills
Project management
Coaching and mentoring
Data management
Project management software
Scrum methodology
Workflow management
Task delegation
Work Planning and Prioritization
Root-cause analysis
Relationship building
Analytical thinking
Strategic planning
Business analysis
Agile methodologies
Customer needs assessment
Adaptability
Conflict resolution
I have a strong background in implementing, and maintaining IT infrastructures, including managing servers, networks, and other telecommunication systems. My experience includes troubleshooting hardware, software, and network issues to minimize downtime, as well as ensuring robust security measures are in place to protect data and systems. I am skilled at configuring and monitoring IT components, optimizing system performance, and performing regular maintenance tasks to prevent issues. I am also experienced in managing user accounts, permissions, and access rights to maintain data integrity. I stay current with emerging technologies, which helps me recommend and implement infrastructure improvements that drive efficiency and cost savings. Additionally, I collaborate with vendors to procure IT equipment and services and am adept at creating system documentation, policies, and providing technical support and training to employees. My ability to work independently in fast-paced environments, along with my strong problem-solving skills and clear communication, allows me to contribute effectively to any IT team.
I have worked on complex, time-sensitive projects where I played a key role in learning and implementing new technologies to support the automation of digital signatures for resignation processes. This required adapting quickly to emerging tools and integrating them into our existing systems to streamline workflows, improve efficiency, and ensure compliance with security standards. My ability to quickly grasp new technologies and apply them to solve real-world problems was crucial to the project's success and helped meet tight deadlines.