Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Interests
Timeline
Hi, I’m

Rohit Chaitanya

Cloud Engineer
Ettlebruck
Rohit Chaitanya

Summary

AWS Certified Cloud Solutions Architect, experienced in evaluating and assessing client requirements and implementing Reliable, Scalable, and Cost-Effective Cloud Solutions with a special emphasis on Security, to help customers in their Cloud Journeys. Over the years I've gained in-depth knowledge in Configuring, Maintaining, Monitoring and Troubleshooting AWS Cloud Solutions with a focus on Automation. Rapid leaner, currently exploring various services in Azure Cloud.

Overview

7

Years of professional IT experience

2

Years of AWS experience

2

Cloud Certifications

4
Languages

Work History

AWS
Bengaluru

Cloud Support Engineer I
11.2021 - Current

Job overview

  • AWS Certified Cloud Solutions Architect - Experienced in assessing and evaluating Customer needs and recommend tailor made solutions on the AWS Cloud.
  • As a part of the Support Engineering Org, in the Cloud Support Engineer role I have accumulated in-depth knowledge on various AWS Cloud Solutions and Services. Services such as,
  • Content delivery -Amazon CloudFront, S3, EC2, Route53 and Load Balancers along with serverless computing - Lambda. CloudFront "Subject Matter Expert" assisting with Support Operations for CloudFront, dealing with Service and Customer Escalations.
  • AWS Simple Email Service - Setting up and supporting Email Services in the Cloud End to End with an emphasis on high deliverability and Security.
  • Elemental - Suite of AWS Media Services - MediaLive, MediaTailor, MediaPackage, MediaConvert, IVS, KVS.
  • Security - Cognito - Authentication, Identity and Access Management(IAM), Firewalls(WAF), Security groups, KMS and Encryption(Rest and Transit).
  • Automation - Cloudformation(IaC).
  • Security, for me is "Priority 0" meaning security has the top-most priority. This stands true for both security inside AWS Services in my current role as well as Security measures when we work closely with our Customers on Cloud Solutions. Have worked with various customers, large and small, to implement Cloud Solutions in accordance with GDPR, CIS and FSBS standards.
  • Worked closely with Solutions Architects and Technical Account managers to recommend tailor-made solutions to customers in the AWS Cloud.
  • In addition to my responsibilities as a CSE, I also Lead the Voice of the Engineers(VOTE) efforts for my engineers, helping engineers voice their concerns and queries to Leadership.
  • Quality Champion - Mentor and Guide for many engineers with greater emphasis on Quality.
  • Consistently displayed Leadership Principles such as "Customer Obsession", "Ownership", "Are right a lot" among others
  • AWS Certified Interviewer.

Catchpoint Systems
Bangalore

Senior Digital Performance Analyst
01.2019 - 11.2021

Job overview

  • Worked closely with Strategic Customers to help them set up in-depth Digital Experience Monitoring. Helping customers in their digital journey by proving Secure Cloud Monitoring Solutions.
  • RUM - Applying Catchpoint Real User Tag to Webpages to collect Network and Webpage Metrics for user sessions.
  • Synthetic - Setting up a suite of Network ,Browser ,and API tests to collect bot generated Digital Experience data.
  • Analyzing Synthetic and RUM data to give customers meaningful insights into webpage optimizations which help improve the page’s Reliability and Performance
  • Extensively worked with Fortune 500 companies on projects for optimizing Web performance, Security, Monitoring Strategy & Traffic Engineering
  • Worked extensively on Web technologies such as DNS, Content Delivery Networks, Cloud Infrastructures ,Webpage Optimization and Core Networking
  • Played a key role in supporting Production Support Teams during Sale Events such as, ICONIC, Black Friday, Singles Day etc.
  • Associated with Post Sales & Customer Support in Managing Projects for Migrations & Driving Monitoring Strategies.
  • Responsible for Customer Training, Value Engineering, Product Efficiency Road-map & use-case promotions.
  • Worked on creating Trainings for Customers and Team members.
  • Constantly helped the team with hiring new talent
  • Got recognized as the Rookie of the Year and with the Golden Node award for exemplary contribution in the growth of multiple key Customer Accounts.

Catchpoint Systems
Bangalore

Technical Account Manager
01.2018 - 01.2019

Job overview

  • Worked with customers across the globe by supporting and consulting with them and helping them get the best out of the tool
  • Troubleshooting and identifying issues across technologies such as CDN, DNS, HTTP, SSL etc
  • Being a senior member of the team I was also responsible for getting on escalation calls for High Priority issues working within the defined SLAs
  • Actively took part in Knowledge Transfer by training team members and KB creation.

Akamai Technologies
Bangalore

Technical Solutions Engineer
10.2016 - 12.2017

Job overview

  • Worked as a Technical Solutions Engineer in AkaTech, helping customers with any issues on the Akamai Platform
  • Worked on Technologies such as DNS, CDN, HTTP/HTTPS etc other than role specific Media Streaming Technologies such as HDS, HLS etc
  • Associated with big Enterprise accounts across APAC ,EMEA and East Coast and Events such as IPL etc helping them in troubleshooting real time issues with the CDN and Media Content Delivery
  • Actively took part in Knowledge Transfer by training team members and KB creation

Alcatel-Lucent
Bangalore

Graduate Engineer Trainee
08.2016 - 10.2016

Job overview

  • On job training on the following technologies Java XML Parsing, Socket Programming using Java Netflow

Arista Networks
Bangalore

Trainee
01.2016 - 06.2016

Job overview

  • On job training in the following CCNA and CCNP Protocols/Concepts -
  • Data Layer:Vlans, RPVST, MLAG(Arista Specific), LACP, ARP, RSTP, MSTP
  • N/W Layer: RIP, OSPF, OSPF Multi Area, BGP, VRRP, VARP, ARP
  • App Layer: DHCP, FTP
  • Scripting: Automate config pulls from multilayer switches for diff and saves using APIs and Python
  • CCNA CCNP Certified Network Engineer.

Education

Vellore Institute of Technology
Vellore

Bachelor of Technology from IT
05.2012 - 05.2016

University Overview

Jawaharlal Nehru School
Bhopal, Madhya Pradesh

HSC from High-School
07.2004 - 06.2011

University Overview

Skills

Content Delivery

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Additional Information

Additional Information
  • Catchpoint Golden Node Award for showing tremendous growth in 5 Fortune-500 Accounts.
  • Rookie of the year 2020 from the Professional Services Team.

Certification

Solutions Architect - Associate

Interests

Riding Motorcycles - Certified KTM Adventure Rider

Playing Sports - Cricket and Badminton

Formula1

Timeline

Solutions Architect - Associate

04-2022
Cloud Support Engineer I
AWS
11.2021 - Current
Senior Digital Performance Analyst
Catchpoint Systems
01.2019 - 11.2021
Technical Account Manager
Catchpoint Systems
01.2018 - 01.2019
Technical Solutions Engineer
Akamai Technologies
10.2016 - 12.2017
Graduate Engineer Trainee
Alcatel-Lucent
08.2016 - 10.2016

Arista Certified - Network Engineer

06-2016
Trainee
Arista Networks
01.2016 - 06.2016
Vellore Institute of Technology
Bachelor of Technology from IT
05.2012 - 05.2016
Jawaharlal Nehru School
HSC from High-School
07.2004 - 06.2011

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Rohit ChaitanyaCloud Engineer