Tipho Shabalala
Ezulwini
Summary
A cybersecurity and general technology leader with a proven track record at across the corporate environment in Eswatini, enhancing security posture through innovation and risk-based approaches. Passionate in people development, I embrace the reality that organization be sustained through developing pipelines for leadership and technical roles. As an effective communicator, I drive cross-functional collaboration to achieve strategic objectives and elevate organizational resilience against technology threats, including cyber.
Overview
18
18
years of professional experience
Work History
Head Information Security
Standard Bank Eswatini Limited
09.2018 - Current
- Strengthened overall cybersecurity posture by leading initiatives aimed at addressing identified gaps in line with the Standard Bank Group Cyber Security Strategy.
- Collaborated with cross-functional departments to integrate information security best practices into daily activities and processes.
- Increased employee awareness of cyber threats by creating an engaging information security training and phishing simulation program.
- Improved incident response times by developing and implementing an efficient incident management process.
Information Technology Manager
Eswatini Mobile
07.2017 - 08.2018
- Standardized incident response processes by implementing an open-source tool, reducing response times and increasing end-user satisfaction levels.
- Researched and implemented innovative and automated approaches to routine tasks.
- Managed large-scale IT projects (Financial Accounting System, Telecommunications-Business Billing Systems, ensuring on-time completion within budget constraints.
- Collaborated with cross-functional teams to identify technology needs and develop customized solutions.
Technology Advisory Manager
KPMG (now SNG.GT) Eswatini
04.2014 - 06.2017
- Accomplished Technology Advisory (Consulting) client engagements within agreed timeframes.
- Enhanced customer satisfaction by delivering engagements expertly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved revenue and profitability targets sets for the Technology Advisory business unit, contributing positively to the overall performance of the Advisory Department of the firm.
- Developed a succession pipeline within the Technology Advisory business unit by ensuring that all junior members of the team attained the requisite technical qualifications (CISA and CISM) timeously to support their growth within the firm.
Systems Audit Manager
MTN Eswatini
07.2011 - 03.2017
- Became the first Systems Audit Manager for the Eswatini MTN operation, establishing the practice in line with the MTN Group Systems Audit approach as embedded within the MTN Group Audit Methodology.
- Managed the systems audit process, ensuring accurate and timely completion of audit projects.
- Acted as the Head of Business Risk Management (comprising Internal Audit, Risk Management and Forensics) for a period of 4 months, while recruitment for a substantive the Head of Department was ongoing.
Assistant IT Advisory Manager
KPMG (now SNG.GT) Eswatini
06.2007 - 06.2011
- Achieved departmental goals by developing effective engagement execution plans that ensured delivery of work within budget, on-time and at the right quality.
- Achieve set personal development plans by achieving passes in the CISA, CISM and CGEIT professional examinations.
- Passed 100% of engagement files' quality review by KPMG International.
Education
Management Development Programme (MDP) - Business
University of Stellenbosch Business School
South Africa03-2021
Computer Science & Mathematics
University of Eswatini
Eswatini10-2003
Skills
- Endpoint security
- Security awareness training
- Security architecture
- Incident response
- Problem-solving
- Attention to detail
- Risk management
- Self motivation
- Cybersecurity frameworks
- Teamwork and collaboration
- Effective communication
Affiliations
- (ISC)2 - Member ID: 732365
Certification
ISSMP - Information Systems Security Management Professional
CISSP - Certified Information Systems Security Professional
AWS Practitioner
Azure Foundation
Timeline
Head Information Security
Standard Bank Eswatini Limited
09.2018 - Current
Information Technology Manager
Eswatini Mobile
07.2017 - 08.2018
Technology Advisory Manager
KPMG (now SNG.GT) Eswatini
04.2014 - 06.2017
Systems Audit Manager
MTN Eswatini
07.2011 - 03.2017
Assistant IT Advisory Manager
KPMG (now SNG.GT) Eswatini
06.2007 - 06.2011
Management Development Programme (MDP) - Business
University of Stellenbosch Business School
Computer Science & Mathematics
University of Eswatini
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