Veronika Skalický
Summary
Experienced in various fields of customer service. My last position allowed me to improve my efficiency, communication and to understand people's needs very well. I am a positive-minded person, and, thanks to my experience of living in different places, I have no problem adapting to change while solving problems calmly and efficiently. I would like to work in an environment where these qualities are valued.
Overview
10
10
years of professional experience
Work History
Fiduciary services manager
Havel & Partners Law firm
07.2024 - Current
- Establishment and management of ready-made companies
- Coordination and co-management of fiduciary management services, including client meetings;
- Active communication with clients and addressing their wishes and requirements
- Invoicing of services rendered to clients and within the Group
- Preparation of documents, contracts and presentation materials
Office leasing consultant
Svoboda & Williams
01.2021 - 10.2023
- Daily contact with clients and new clients interested in office space
- Creating offers, understanding client needs and then working with leads in internal database
- Guiding the client through the entire process until signing the lease agreement, mediating communication between landlord and client
Management of my rental house on Airbnb
self-employed
Ponta Delgada, Azores
08.2019 - 07.2023
Barista, waitress
In48
Ponta Delgada
02.2019 - 04.2020
- Company Overview: Ponta Delgada
- Prepared and served hot and cold beverages, including teas and espresso-based drinks by using espresso machine, chemex, cold brew coffee preparation methods
- Took coffee, food and other orders, maintained a clean and professional appearance of coffee shop
- Ponta Delgada
Flight attendant
Hifly
Lisbon
04.2018 - 10.2018
- Company Overview: Lisbon
- Greeting passengers and providing assistance
- Performing pre-flight checks for safety purposes, participating in pre-flight briefing
- Serving food and beverages (including first class)
- Lisbon
Receptionist/Assistant
Colliers International, s.r.o.
Prague
08.2016 - 03.2018
- Company Overview: Prague
- Long term part-time job
- Welcoming clients and guests, preparing of meeting rooms, answering incoming calls
- Managing reception and assisting co-workers with additional tasks
- Flights and hotels reservations, assist with general office administration
- Prague
Seasonal Flight attendant
Smartwings
Prague
03.2017 - 10.2017
- Company Overview: Prague
- Performing short-haul flights
- Welcoming passengers on board
- Demonstrating safety and emergency procedures, announce information for passengers
- Prague
English teacher
Wasenglish Ltd.
01.2016 - 02.2017
- Preparation and leading of a lecture for kindergarten children
Waitress
Hampton by Hilton
Gatwick Airport
07.2015 - 10.2015
- Company Overview: Gatwick Airport
- Welcoming and seating guests, preparing and serving of beverages in a hotel bar
- Gatwick Airport
Education
FCE certificate - English
Language school Jipka
Prague06.2015
Graduation -
High school of Tourism Arita
Prague06.2014
Skills
- Client relationship management
- Invoicing and billing
- Document preparation
- Negotiation skills
- Fiduciary management
- Real estate knowledge
Training
- Conversion training, Hifly Academy, 04/01/18, Aircraft qualification A330/340, A321
- Initial training, Czech aviation training centre, 03/01/17, Cabin crew attestation
Timeline
Fiduciary services manager
Havel & Partners Law firm
07.2024 - Current
Office leasing consultant
Svoboda & Williams
01.2021 - 10.2023
Management of my rental house on Airbnb
self-employed
08.2019 - 07.2023
Barista, waitress
In48
02.2019 - 04.2020
Flight attendant
Hifly
04.2018 - 10.2018
Seasonal Flight attendant
Smartwings
03.2017 - 10.2017
Receptionist/Assistant
Colliers International, s.r.o.
08.2016 - 03.2018
English teacher
Wasenglish Ltd.
01.2016 - 02.2017
Waitress
Hampton by Hilton
07.2015 - 10.2015
FCE certificate - English
Language school Jipka
Graduation -
High school of Tourism Arita
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