Collaborated with Compliance and Legal teams to ensure investor documentation aligned with AIFMD standards, in preparation for the marketing activity launch.
Assisted with CRM updates, investor information accuracy, and preparation of IR materials.
Supported the organization of investor meetings and documentation follow-ups.
Assistant Vice President
CSC Luxembourg (formerly Intertrust)
Luxembourg
07.2022 - 12.2023
Managed all operational investor services processes across multiple AIF structures; key liaison between investors, FA, Legal, and Compliance.
Led a team of 7, providing oversight, training, and continuous process optimisation.
Coordinated and reviewed capital calls, distributions, subscriptions, and maintenance of investor registers.
Drove workflow standardisation and digitalisation initiatives, reducing manual dependencies by 80%.
Oversaw month-end and ad hoc reporting to clients; ensured accuracy and regulatory compliance.
Investor Services Supervisor
Hedgeserv SARL
Luxembourg
12.2016 - 06.2022
Supervised investor servicing for UCITS and AIFs: subscriptions, redemptions, transfers, reporting.
Managed investor documentation, reconciliations, and register accuracy across multiple structures.
Reviewed investor onboarding files and coordinated AML/KYC clarifications.
Issued contract notes, reporting packs, and responded to investor queries.
Trained and supervised junior staff and contributed to procedural standardization.
Executive Assistant at OfficineCST SpA - (Società del gruppo Cerberus Capital Management, fondo di investimento americano)Executive Assistant at OfficineCST SpA - (Società del gruppo Cerberus Capital Management, fondo di investimento americano)